SM

Shannon M. one year ago • From Google

Rating

Average

Long phone queue but staff took time with me

The practice demonstrates a strong commitment to patient care and allocates sufficient time during consultations. The reception team could benefit from additional staffing resources. There was a wait of approximately eighteen minutes when calling in as the first person in the queue.

Bingley Medical Practice

one year ago

Really appreciate this honest, balanced and constructive feedback. We are currently using a new telephone system, and will certainly look into this regarding wait times. Thank you for getting in touch.

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