Biddlestone Health Group

I registered with this practice quite some time ago, but when I became unwell and required an appointment, there appeared to be difficulty locating my details on their system. They requested that I..

Despite the challenges facing the NHS and general practice more broadly, I consistently feel well cared for at this practice. The team does excellent work!

I have attended this practice regularly over the past year and have found it straightforward to book appointments. However, I have noticed a consistent pattern where clinical staff members appear..

It seems contradictory that this practice identifies itself as a "health group" when patient wellbeing does not appear to be prioritised. Securing an appointment requires an extended wait..

The clinician at this GP practice is excellent and demonstrates a lively, professional approach. They are an attentive listener and show genuine care towards patients. I would highly recommend..

I have been dealing with an ear issue for more than two weeks. After completing the initial assessment form, I received a call from the reception team directing me to attend an urgent care centre...

The entire team consistently demonstrated kindness and helpfulness :)

I have been in contact with the practice on multiple occasions using both telephone and online consultation methods, with clinical staff responding promptly on the same day to assess my needs and..

I recently had the pleasure of visiting this health centre, and I must say, I was thoroughly impressed. From the moment I called to book an appointment, the process was seamless. The reception team..

The reception team are helpful and the clinicians I have consulted with have been diligent and competent. However, obtaining an appointment presents a significant challenge. Current waiting times..

It appears there was some miscommunication among the team members. A referral to another service had been arranged several weeks prior, yet I received a call from reception the day before asking me..

Generally, the clinicians and team at this practice provide excellent care. However, my family and I found one particular appointment to be disappointing. The clinician seemed hurried and did not..

The clinician at this practice has been exceptionally helpful and supportive. They showed great understanding regarding my child's school needs and took the initiative to liaise with a specialist on..

Accessing appointments at this practice has proven to be extremely challenging. When I contacted the surgery at midday, I was informed that the earliest available slot was several weeks away. This..

It has been difficult to secure appointments at this practice for quite some time, with availability seeming to disappear rapidly even when contacting the surgery at the earliest opportunity when..

There is little benefit in registering with this practice as appointment availability is extremely limited. On multiple occasions when I have attempted to book a consultation, the waiting times have..

I attended an appointment with a member of the nursing staff who I felt was dismissive of my concerns and did not adequately address my discomfort. Rather than conducting a thorough assessment, I..

It can be challenging to secure an appointment, with frequent unavailability cited as a reason. While some clinicians provide excellent care, accessing them consistently proves difficult. The..

Our practice is excellent. The team members are friendly and very supportive. The clinical care provided is outstanding.

I've had some rather disappointing encounters with the practice lately. The service was considerably better before the pandemic.