Eastfield Medical Centre
Jess B. one year ago • From Google
Bad
Long phone queue made appointment impossible
I have experienced significant delays when attempting to reach the practice by telephone, with extended waiting times and minimal progress despite being first in the queue. This level of service fell well short of expectations.
Outstanding team and care experience
Eastfield Medical Centre
anne s.
Excellent service as always. Our concern was handled efficiently by the assessment team who reviewed a photograph we provided. A clinician called us back and the necessary medication was sent..
Eastfield Medical Centre
Joo O.
Called at 8:20 in the morning and was informed my appointment was at 12pm. I requested text confirmation but did not receive one. I arrived at what I believed was the correct location and called to..
Eastfield Medical Centre
Linda H.
I am extremely dissatisfied with my experience at this practice. I have had to contact the surgery multiple times regarding my prescription, including speaking with the pharmacy team. On each..
Eastfield Medical Centre
Rachel 5.
Always prompt in responding to myself and my loved ones, and consistently thoughtful. The entire team is excellent. Wonderful healthcare professionals and administrative staff who make you feel..
Eastfield Medical Centre
Tony L.
My spouse and I have been registered at this practice since we relocated to the area in the late 1980s. We have consistently experienced kind and thoughtful care throughout our time as patients...
Eastfield Medical Centre
Dan M.
A welcoming neighbourhood medical practice. Relocated here from another surgery in town for better accessibility. The clinical staff demonstrate genuine concern and provide helpful support, with..
Eastfield Medical Centre
Nathan L.
I had a wonderful experience at Eastfield Medical Centre. The team managed my situation promptly and effectively, utilising visual documentation and a remote appointment. I received my medication..
Eastfield Medical Centre
David L.
Very understanding staff. I registered based on recommendations from friends and family. The doctors here are brilliant, and it was disappointing to see one of the practitioners leave. Thank you.
Eastfield Medical Centre
Simeon G.
I'm aware that some people have experienced difficulties with this practice, but that hasn't been my experience. Whenever I've needed to visit, I've found the staff to be courteous and welcoming,..
Eastfield Medical Centre
Josh S.
I have been a patient at this surgery since early 2025 and have consistently had a positive experience for both myself and my family. The standard of care has been excellent throughout my time here,..
Eastfield Medical Centre
JANE A.
I have no complaints whatsoever. The team demonstrated genuine compassion and consideration, making every effort to provide assistance.
Eastfield Medical Centre
Steve B.
Consistently responsive and efficient when addressing inquiries through various communication channels.
Eastfield Medical Centre
Pauline G.
I can't thank the prescription team enough. They have gone above and beyond to sort out my prescription, also contacting me to let me know the outcome. Thank you.
Eastfield Medical Centre
Neil S.
I feel incredibly fortunate to be registered at this medical centre. Both the administrative and clinical staff are outstanding, and given that I have ongoing health concerns, I could not have asked..
Eastfield Medical Centre
Barb K.
Could someone please explain when the staff will begin to understand the challenges involved in caring for someone with a long-term health condition? The empathy that was previously evident at the..
Eastfield Medical Centre
Joe M.
Who calls someone's home at 8 o'clock in the morning!!! And then lets the phone ring continuously for about 5 minutes straight!!!! Inconsiderate behaviour!!! Calls should be made after 10 o'clock,..
Eastfield Medical Centre
Andy C.
It's a medical practice. There's not much more to add.
Eastfield Medical Centre
Sandra I.
The reception staff were very courteous and resolved any issues promptly. Some of the clinicians appeared more available than others, though I recognise they are often under considerable time..
Eastfield Medical Centre
Steve A.
Outstanding team members, outstanding care and a true asset to the profession. Following my recent visit, I cannot commend the service and team highly enough, thank you!
Eastfield Medical Centre
Lesley H.