Brampton Medical Practice

Excellent experience from my initial phone call this morning through to my appointment this afternoon. Much appreciated.

As you would expect from a medical practice, it fulfils its core function well. There is a good range of clinicians available, and patients have the option to request a specific practitioner if..

I was very grateful to the pharmacy for supplying my prescription on a Saturday. I had placed an order for my medication and it was prepared at the usual location, but I mistakenly believed I had..

I've had to wait on hold in a queue on two separate occasions, with each wait lasting more than 25 minutes. Even when I've reached near the front of the queue, I've been disconnected. This..

The building has a step at the front entrance. The back entrance has only one functioning door out of two available. This creates a significant barrier for wheelchair users attempting to access the..

The waiting times have become quite concerning, with face-to-face appointments taking three weeks to arrange. It feels frustrating that speaking with a clinical professional requires an appointment..

Patient with complex needs left without adequate support, referrals done incorrectly with incorrect information on them. Due to this patient went without adequate care for a year and missed..

The practice always seems to have a full schedule, though the team demonstrates genuine care for patients. While there are occasional lapses in efficiency, it's understandable given the demanding..

Excellent experience. The practice consistently offers prompt appointment availability, demonstrates coordinated care approaches, and maintains high professional standards throughout.

The reception team were welcoming and efficient, and the clinical staff demonstrated good understanding and knowledge.

The online appointment system is difficult to access and could be improved.

I called to book an appointment and found myself quite far down the queue, but the practice offered a callback service which I selected. I received a call back within a quarter of an hour, which..

Outstanding healthcare facility; comprehensive and ........... absolutely wonderful.

I waited for a telephone consultation to be arranged, but it did not materialise. The reception staff indicated that the clinical team had reviewed the message flagged on the system as requiring..

Excellent quality of care with meticulous attention to detail.

Disappointing, really quite disappointing.

After spending years travelling, the clinician at this practice was the only healthcare professional who identified the underlying reasons for my partner's health difficulties. A thorough..

The clinical staff at this practice are excellent, demonstrating genuine care, understanding and attentiveness throughout my visits. I particularly appreciate the supportive approach provided by the..

Had another disappointing experience today, and I'm frustrated with the service once again. Unfortunately, this has been the worst practice I've been registered with.

I have once again benefited from swift and effective care provided by the practice staff. I am grateful for this.