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Chelsei L. 2 years ago • From Google

Rating

Bad

Long phone queues and frustrating wait times

I've been waiting on hold for quite some time now, positioned fifth in the queue, yet nearly three-quarters of an hour has passed without connection. Based on past experience, I anticipate being informed that test results are available but facing a considerable delay before receiving an explanation from a clinician. The service feels understaffed and overwhelmed. It seems the practice continues to take on new patients despite struggling to manage their existing patient load adequately.

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