AG

Ash G. one year ago • From Google

Rating

Bad

Long phone queues and poor communication throughout

This practice has not met my expectations and ranks among the least satisfactory healthcare providers I have experienced in the local area. Accessing reception typically requires waiting 15 to 20 minutes, and staff frequently seem unfamiliar with proper patient assessment procedures. Obtaining an appointment with a clinician while experiencing active symptoms is challenging, often necessitating bookings well in advance. Communication regarding treatment progress is minimal, and responses to concerns raised during calls do not always appear to consider the underlying health issues being reported. I continue attending primarily due to the inconvenience of transferring my medical history elsewhere.

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