Market Weighton Group Practice
Nicola L. 6 years ago • From Google
Bad
Long phone queues and refused face-to-face appointments
I have found this medical practice to be deeply unsatisfactory. They have declined to offer an in-person appointment for my son despite his ongoing illness, insisting on telephone consultations only. Following a remote assessment where a viral condition was suspected, my son was advised to undergo blood tests. When I attempted to follow up on this today, I experienced significant difficulties contacting the practice. After waiting in a queue and spending considerable time on hold, my call went unanswered. I feel the level of service and responsiveness falls well short of what I would expect from a healthcare provider.
It appears that access to medication ordering has been restricted due to a lack of available appointment slots. This approach seems unreasonable and I intend to escalate my concerns through the..
Market Weighton Group Practice
Rachel B.
I have decided to register elsewhere after experiencing repeated issues with the care provided at this practice. I am very disappointed with my overall experience here.
Market Weighton Group Practice
Laura H.
If I could give 0 stars I would. After returning to England following a holiday abroad that resulted in a hospital visit for undiagnosed health concerns, I was instructed to contact my GP. I called..
Market Weighton Group Practice
Trevor J.
It would be beneficial if appointments with medical professionals were more readily available. The level of training required to assess patient needs at this practice appears inconsistent with..
Market Weighton Group Practice
Stuart G.
This practice is not my nearest location, though it is affiliated with the same group so I do attend appointments there. The team members were welcoming and supportive, and the waiting area was..
Market Weighton Group Practice
Emily H.
Attended for a foot issue and received antibiotics initially, though these did not address the underlying problem. A follow-up appointment was scheduled approximately a month later. At that..
Market Weighton Group Practice
Russ W.
I recently had an appointment with a clinician at the surgery who I found to be particularly professional and attentive. Unlike some previous experiences I've had there, this appointment felt like..
Market Weighton Group Practice
Andrew S.
Fine as usual, nothing to complain about.
Market Weighton Group Practice
James C.
It is difficult to maintain continuity of care as appointments are frequently with different clinicians, which means starting from scratch each time without established medical history. Securing an..
Market Weighton Group Practice
Marisa H.
Disappointing experience with the level of care and attentiveness from the front desk team. Securing an appointment proved extremely challenging, with lengthy waiting times on the phone. It was..
Market Weighton Group Practice
Fred W.
The appointment system appears to be ineffective. Upon arrival, staff indicate they are occupied despite the waiting area being empty. This is confusing. In my view, the surgery could close entirely..
Market Weighton Group Practice
David M.
This practice has been a disappointing experience for me. I recently waited on hold for an extended period and was informed that no appointments were available, with instructions to ring back at..
Market Weighton Group Practice
Ellie B.
I have had a very negative experience at this surgery. The reception staff were unwelcoming and I felt the clinical team did not provide adequate care. After relocating to a different practice, I..
Market Weighton Group Practice
Margaret C.
It takes quite a while to get through on the telephone and there seems to be frequent changes in the medical staff seen at appointments.
Market Weighton Group Practice
Danny W.
It is unsurprising that numerous reviews express similar concerns about this practice. The service genuinely feels inadequate and fails to meet the needs of those it should serve. Obtaining an..
Market Weighton Group Practice
Sindy B.
The practice showed limited understanding of patient needs. Delays occurred with both appointment scheduling and referral processing. The team appeared unwelcoming and seemed under considerable..
Market Weighton Group Practice
Rebecca G.
The practice is frequently busy and appointments can be difficult to secure, which appears to be a widespread challenge across most GP surgeries currently. That said, the team consistently..
Market Weighton Group Practice
Karen D.
Nearly three-quarters of an hour passed and I was still third in the queue. I would suggest considering additional staff to handle incoming calls more promptly.
Market Weighton Group Practice
David L.
The medical professionals did not appear engaged with my health concern. I made multiple visits to the local urgent care facility. The recommended approach was to continue with the prescribed..
Market Weighton Group Practice
sewahsewah s.
I explained my symptoms to the clinician, who then asked me what I felt would be helpful to address my concerns.
Market Weighton Group Practice
Caroline B.