GH

Gary H. 2 years ago • From Google

Rating

Average

Long phone queues but helpful reception staff

Called this morning and found myself quite far back in the queue. After waiting for more than thirty minutes, I finally reached the front. When I attempted to connect, the line rang for an extended period without a response. I'm concerned about what may be affecting the practice's operations. I would appreciate it if the management could outline their plans to address these issues in a proactive manner, rather than offering explanations. On a positive note, when I visited in person after being unable to reach anyone by phone, the receptionist demonstrated helpfulness and courtesy.

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