Hillside Practice

The clinical staff are generally pleasant, particularly one doctor who was especially helpful. However, obtaining an appointment can be challenging. There appears to be some coordination issues..

I have had an extremely frustrating experience with this practice. For the fifth consecutive month, my repeat medication request has gone missing. During a recent phone call, I was disconnected..

I contacted the practice to request a medical history letter for a historical compensation claim relating to a period of time off work. During this call, I also raised concerns about a serious..

Around seven months ago, I experienced what I felt was a diagnostic error at Hillside that had serious consequences for my health. Following this incident, I decided to pursue private health..

I have been registered with this practice and its predecessor organisation for approximately five decades, and I have noticed a significant deterioration in standards over recent years. The service..

The appointment system is frustrating as it's difficult to get seen promptly when needed, with requests to call back the following week instead. There have also been ongoing issues with prescription..

I'm unable to understand the criticism I've seen elsewhere, as I have attended several medical practices and this one stands out significantly from the others. The service has been outstanding,..

I've always had a positive experience at this practice, as have my children, even though I'm aware that others have expressed concerns about it.

I have been a patient at this practice for many years and have consistently received very good care. Recently, I experienced some health concerns which were handled exceptionally well by the..

I submitted a subject access request and provided the necessary forms to the practice. However, the forms subsequently went missing. When I followed up about this, I was told that I must have..

I have made numerous attempts to contact the practice regarding my daughter, but have consistently experienced difficulties with the phone line being unavailable or calls dropping. The appointment..

I have consistently had positive experiences with the doctors and staff at this practice.

The practice was quite hectic with considerable waiting times, though the clinical staff provided good care overall.

The practice consistently demonstrates good organisational standards.

I have been a patient at this practice for over seven years and have consistently experienced excellent service from all staff members I have encountered. I would strongly recommend it to others.

I am delighted to report that the standard of care I have received has been excellent. Getting through on the telephone initially presented some challenges, though I have noticed a significant..

Attempting to reach the practice by telephone results in lengthy wait times, which is quite frustrating.

I found the experience at this practice to be deeply disappointing. Despite presenting documentation from the hospital outlining necessary medication requirements, the practice declined to provide..

I have not experienced such difficulties at other medical practices before. It is extremely challenging to reach this surgery by phone, and obtaining an appointment when needed proves to be very..

It can be challenging to reach someone by telephone at this practice, and obtaining an appointment with a doctor also presents difficulties.