Tennant Street Medical Practice

10/10. I have been a patient at this practice for many years and have consistently had a positive experience. The team members are always considerate and approachable. While it can be challenging to..

I attended the surgery earlier today and witnessed an elderly patient arrive who was experiencing some mobility challenges. The receptionist noticed this and kindly accompanied the patient to the..

The practice repeatedly fails to process my repeat prescription requests properly. Despite my explicit instruction to discontinue a particular medication due to my allergy, they have continued to..

I have been a patient at this practice for nearly a decade and have consistently found the administrative team, clinical nursing staff, and clinicians to be highly professional. They provided..

Frustrating phone service experience. After waiting in a queue of approximately a dozen callers, it took well over an hour to reach someone, only to be disconnected shortly after providing initial..

Went in for a blood test appointment. The service provided was excellent.

The practice appears to be sending out duplicate appointment confirmations and does not seem to have a clear grasp of their own scheduling systems. My usual experience with the practice has..

Absolutely wonderful care and kindness from the clinical team, thank you so much.

I felt compelled to respond given my disagreement with some of the critical feedback I've seen. It seems as though certain individuals may be describing experiences quite different from my own. I've..

Had an appointment with the urgent care practitioner who was absolutely brilliant. I couldn't hear most of what was being said to me because of my hearing difficulties, but they were so kind and..

Total respect for all the help and advice provided during a challenging period. Very grateful for the support received.

I had a difficult experience with my previous GP practice. On multiple occasions, I felt uncomfortable during appointments, and I was unable to obtain the referrals I needed. When I requested to..

I spent several days making repeated phone calls to try to get through.

I have found it very difficult to secure appointments with a doctor. When my partner eventually managed to book a slot, she expected to see her usual doctor but was instead seen by a nurse for a..

My family and I are all patients at this practice, and while we have experienced some challenges over the years, we have consistently found the team to be honest and professional. The reception..

Exemplary and caring service provided by all members of the practice team, including front desk personnel, clinical staff, and medical professionals. An outstanding group of healthcare workers.

Despite the NHS facing challenges, I have consistently experienced nothing but helpful and professional care from this practice. The staff genuinely demonstrate that they care. From the reception..

I consistently receive good service from the medical staff and reception team, who always make time to listen carefully.

Excellent medical professionals at this practice, with convenient appointment availability and the benefit of continuity of care with the same clinician. Highly recommended!

The practice has been disappointing overall. The reception staff have been unhelpful and provided inaccurate information on several occasions. Booking appointments has proven difficult, with..