Clarkson Surgery

Urgent!! Prescription medication tablet Could I please receive my prescribed medication at midday 🙏🙏🙏🙏🙏 Three days without my regular medication has caused me headaches and I feel unwell..

The reception team at this practice would benefit from additional training on telephone communication. The call handling service fell short of expectations, with calls frequently going unanswered..

The telephone service is unsatisfactory, and obtaining an appointment or speaking with a clinician proves to be very difficult.

I found this practice to be extremely disappointing. The reception team appeared dismissive and unhelpful when I was waiting to be seen. Getting through to arrange an appointment proved very..

I was referred to this practice for a commercial driving medical examination, but was unable to proceed as I was not registered as a patient at the surgery.

It wasn't the poorest experience I've had in the past.

The telephone system is frustrating to use. I experienced a lengthy wait time while in the queue, which was disappointing.

On behalf of my husband. For some time I have not been feeling well. I am not the easiest patient and have always been hesitant about medical settings and healthcare professionals. Eventually I..

My mother, who has a serious ongoing health condition, has been unable to access GP appointments for a considerable period. On two separate occasions, she attended appointments with a healthcare..

I have not been feeling well because of the timing of my medication between morning and afternoon hours. My condition has deteriorated since the medication schedule was adjusted. Around midday I..

I had an excellent experience at the surgery this week. The team assisted me with managing my medication needs and demonstrated genuine friendliness and helpfulness throughout. My recent..

This practice is concerning regarding how administrative staff appear to have accessed my medical records when discussions with my clinician should remain confidential.

This practice feels poorly organised. When calling at the requested time, the phone lines are unavailable. Getting through often takes considerable effort, sometimes over half an hour of attempting..

Frustrating experience attempting to schedule a GP appointment over the past couple of weeks. Each time I've tried, I've been met with a message indicating the booking system has reached capacity...

I have not had an in-person appointment with my GP over the past year. I felt I required medication for my condition, but did not receive it. I attend the practice occasionally for blood tests to..

I have always had a positive experience at this practice. The staff who handle appointments are lovely, and I am very satisfied with my doctor. They are wonderful and show genuine care.

When I requested a repeat medication for a family member who was running low on hospital-prescribed heart tablets before a bank holiday weekend, I was informed by reception staff that the pharmacy..

Joined the queue at position 34 and was disconnected before being seen. Called back and was given position 38. Found this frustrating. Got through to position 14 on the next attempt but was cut off..

I have required medical attention for a persistent concern, and on each occasion I have contacted the practice, I have been able to access either an in-person appointment on the same day or a..

Had to call the surgery and experienced a lengthy wait of around 30 minutes, only to be advised to contact them again the following day.