Deerness Park Medical Centre

I have been waiting on the telephone for over an hour without managing to speak to anyone. If you are considering registering with this practice, I would advise against doing so.

This practice fell well short of expectations. The team members were not helpful, and during a concerning medical incident involving my child, the reception staff appeared unresponsive and did not..

Using the application is considerably faster when it comes to receiving a reply.

I am a patient in my seventies who travels abroad for extended periods twice yearly. I require my regular medication to be dispensed before these trips. I contacted the practice on a Monday to..

The clinical staff demonstrate genuine care and excellent follow-up. However, reaching someone by telephone proves extremely difficult. The reception team's manner comes across as abrupt and..

The administrative team and clinical staff fell short of expectations. I found the level of professionalism and care to be disappointing across the board. The staff seemed to lack the knowledge and..

This is my practice and I cannot fault them.

It is frustrating when a medical practice's phone lines are difficult to reach. Callers should not have to wait excessively long to speak with someone. A family member recently experienced..

Disappointing experience at this medical practice. Obtaining appointments through phone booking proves extremely difficult, and in-person slots are exceptionally hard to secure. Appointments have..

Called this morning to request an appointment after being instructed by the hospital to do so should the matter arise again, which it has. I was informed that it would be handled as a remote..

The service provided fell short of expectations.

Deerness Park is an excellent practice. We are a family of 7 adults and 5 young children. Over many years we have required assistance from the practice staff on numerous occasions and have..

This practice has been disappointing, with reception staff appearing unhelpful and unwelcoming. Securing appointments has proven difficult, which may contribute to pressures elsewhere in the..

The medical professionals at this practice are adequate when you manage to secure an appointment, though access can be challenging. My husband experienced a situation where he was informed that his..

It is challenging to secure an appointment, and while the care received is satisfactory, the difficulty in booking creates considerable stress and worry that exacerbates existing concerns. This..

This has been one of the best GP practices I've attended. Appointment availability can be challenging, though I recognise this reflects broader resource constraints. At my previous practices, I..

I called early on a bank holiday Monday to arrange a telephone appointment for my elderly, disabled family member. Although I understood it was a public holiday, I was curious about what..

I recently submitted an online consultation request. Although the confirmation message indicated I should anticipate a response by 6.30pm the following day, I was pleasantly surprised to receive a..

It is unfortunate that I cannot rate this practice more highly, as my interactions with the reception team have been consistently disappointing. Attempting to secure an appointment has proven to be..

Unable to secure an appointment as management staff were unavailable. An online consultation was completed, with a response indicating the next available appointment would be several weeks away.