RW

Rebecca W. one month ago • From Google

Rating

Bad

Long phone wait, no appointments available

After being on hold for an extended period on the telephone, I was informed that no appointments were available. I found this deeply frustrating. Despite explaining that my child experiences anxiety around leaving the house and had made a significant effort to attend today due to a serious infection causing considerable discomfort, the receptionist's response felt dismissive and unsupportive. I felt disappointed and let down by the interaction.

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