RA

Rebecca A. 3 years ago • From Google

Rating

Excellent

Long phone waits but staff are genuinely helpful

I have been a patient at this practice for nearly a decade. The clinical staff, support workers, and reception team have consistently provided good care. It is important to recognise the challenges facing general practice and how the landscape has evolved. Whenever I have needed medical attention, I have been able to arrange an appointment or consultation, and the care received has been of a high standard. While waiting periods on the phone can be lengthy, this appears to be a common issue across many practices in the area. The team deserves recognition for their efforts. One suggestion for improvement would be to reinstate online appointment booking if resources permit, as this could enhance accessibility for patients.

Other reviews for Haigh Hall Medical Practice