Deerness Park Medical Centre

I am a patient in my seventies who travels abroad for extended periods twice yearly. I require my regular medication to be dispensed before these trips. I contacted the practice on a Monday to..

Fantastic family hub - never had an issue and the team has always been so friendly, lovely and respectable - thanks very much for all the work you do as a team - the clinician was amazing for us and..

The receptionist who answered the phone came across as having a negative attitude. It seemed like they were unhappy in their role. It would be beneficial if the practice invested in additional..

My child has experienced recurring urinary tract issues over an extended period, and I am deeply concerned about the underlying cause. During a recent appointment, she was prescribed another course..

This practice fell well short of expectations. The team members were not helpful, and during a concerning medical incident involving my child, the reception staff appeared unresponsive and did not..

Absolutely frustrating experience. After being directed by an out-of-hours service to contact my GP regarding a family member's symptoms, I spent over half an hour waiting in a telephone queue..

I've called on two separate occasions requesting a repeat prescription, and both times I've had to wait approximately 28 minutes on the phone. At this point, it would be faster and more..

I have been a patient at this medical practice for a considerable time. The reception staff are lovely, very friendly and helpful. My healthcare provider is excellent and I would highly recommend..

This practice has been disappointing, with reception staff appearing unhelpful and unwelcoming. Securing appointments has proven difficult, which may contribute to pressures elsewhere in the..

Excellent healthcare professionals with minimal waiting periods.

Excellent practice that I have been attending for a considerable time and I thoroughly enjoy my experience there.

I'm extremely thankful to the team for their prompt assistance when I experienced some uncertainty regarding my medication. I believed I might have misplaced them at home, but they provided..

Called this morning to request an appointment after being instructed by the hospital to do so should the matter arise again, which it has. I was informed that it would be handled as a remote..

This medical centre has not met my expectations. When attempting to book an appointment by phone during morning hours, I experienced a lengthy wait before being informed that no slots were..

I have found the service to be extremely disappointing. I have been attempting to secure an appointment over the past several months without success. The practice would benefit significantly from..

The staff demonstrated an unhelpful demeanor, resulting in an overall unsatisfactory visit.

I called early on a bank holiday Monday to arrange a telephone appointment for my elderly, disabled family member. Although I understood it was a public holiday, I was curious about what..

I have been waiting on the telephone for over an hour without managing to speak to anyone. If you are considering registering with this practice, I would advise against doing so.

I'm puzzled about the role of the front desk team at this practice. It seems unclear what their responsibilities entail given that most processes are handled through digital systems or automated..

Following several previous concerns, this practice appears to be making progress, though there remain occasional issues that occasionally require multiple phone calls to resolve matters related to..