Bridge View Medical Group

It has been quite frustrating to experience difficulties accessing the practice today. After attempting to reach the surgery from early morning, I found myself waiting in a lengthy telephone queue..

The appointment for my screening test was cancelled on multiple occasions, which was frustrating given the importance of this procedure. It seems inconsistent that the practice would allow this to..

The telephone system is problematic, and I have experienced another night of discomfort while waiting approximately a week for a prescription authorisation from my specialist to be processed. When..

I found my experience with this practice to be extremely disappointing. The clinic appeared to be significantly understaffed relative to patient demand. When I attended with concerns about a..

Disappointing experience. When I called at the designated time to arrange an appointment, I was informed there was a queue of people ahead. I waited patiently, but the call disconnected after..

An excellent medical practice with genuinely caring staff members. I felt welcomed and valued throughout my visits rather than being treated as a burden. I'm very grateful for the support provided.

Following an extended period with this practice, which has evolved considerably over time, I have made the difficult decision to leave as my trust in the practice's ability to address my healthcare..

The practice was previously excellent, but following the merger it has declined significantly and might as well shut down given how little value it now provides.

I attempted to contact the practice on multiple consecutive occasions to discuss a medication refill. On each attempt, I experienced lengthy hold times exceeding an hour before the call..

I felt compelled to share this account that was posted in a local community group, as it describes a concerning situation at a medical practice. A woman reported witnessing an elderly patient..

Avoid this practice if you can! Appointment availability is extremely limited and difficult to access. Receptionists inform you that no appointments are available, yet still inquire about your..

This was a frustrating experience. I was advised to arrange an appointment for a blood test, which I did at an out-of-hours location, and then to book a follow-up appointment a week later to discuss..

The team here are welcoming and the clinical staff are pleasant and approachable.

If I could, I would give no stars at all. I have been attempting to secure an appointment for an extended period, and I have found it challenging to progress beyond the initial contact stage. All I..

Still awaiting an urgent callback from the practice with no response received as yet.

My family and I would like to sincerely express our gratitude and appreciation to the nursing staff and particularly the community care team who visited my spouse on a separate matter. While in our..

This feedback concerns the telephone service exclusively and reflects significant dissatisfaction with its functionality, which has reportedly remained problematic for an extended period. Staff have..

Excellent experience overall. The staff members were very helpful and friendly. The facilities were well-maintained and hygienic. The appointments ran punctually. Thank you.

I have been a patient at this practice for a considerable time, but my experience has deteriorated to the point where every interaction feels burdensome. Obtaining an appointment is difficult, and..

Okay, so telephone lines do experience queues, and appointment availability typically ranges from same-day to two days ahead, with occasional periods of full capacity. Find me a practice that..