Prospect Medical Centre

It is extremely difficult to secure an appointment at this practice.

This practice does not meet expectations and I found the experience quite disappointing.

I have found the service at this GP surgery to be deeply unsatisfactory. Regardless of how promptly I attempt to secure an appointment, availability consistently proves difficult to obtain. The..

I wish I could give zero stars. If these individuals gave me a clean bill of health I'd be concerned about what that assessment means for my wellbeing. During my mother's final period of care, there..

I found this practice's service quite frustrating. I called shortly after the phone lines opened and experienced multiple disconnections. When I finally got through, there were no available..

It is extremely challenging to secure an appointment 🙃 😩 and when you finally manage to reach someone, the reception team can seem unwelcoming.

Awful experience, it's nearly impossible to secure an appointment, the front desk team were unwelcoming, I arrived for what I believed was a scheduled visit only to be informed that no appointment..

The service I received was disappointing. Staff seemed disengaged and unhelpful, with phone calls going unanswered. The overall experience fell well short of what I would expect from a healthcare..

I have always found the clinician at this practice to be highly professional, approachable, and supportive. They take the time to listen carefully to my family member's concerns and explain..

The practice frequently fails to provide available appointments despite requesting that patients contact them to book. When calls are eventually answered, they claim slots are no longer available...

Prospect Medical Group is a very good GP surgery. Thank you to all the doctors, nurses and staff members, they are all very helpful and caring. I appreciate their kindness and support.

Some of the reception staff can be unhelpful and lack courtesy when dealing with patients.

I would strongly advise against using this GP practice. The appointment booking system appears to be problematic and difficult to navigate. Attempting to book an appointment by calling at the..

Excellent service from both the reception staff and the clinician. While travelling, I misplaced essential medication. I contacted the surgery and received a prompt callback within half an hour,..

Called at the opening time to request an appointment for a child, only to find myself number 28 in the queue. When I finally got through, I was informed that no appointments were available as the..

I have been attending for regular annual health assessments on a yearly basis for several years.

I have been a patient at this surgery for many decades. I am finding it increasingly difficult to access GP appointments. When attempting to contact the practice by phone, the lines are frequently..

I'm completely unclear about what's happening at this practice anymore. It seems you can't obtain a medication review from a GP now? The receptionist on the phone made it seem like this should be..

I appreciate the care provided by the practice, particularly by one of the doctors who was excellent.

Extremely disappointing experience. I spent three days attempting to contact the office to arrange an appointment, but was unable to secure an available slot to see a clinician. I subsequently..