Palace Surgery

Absolutely unhelpful practice. Only telephone consultations available with staff who were not welcoming. Would not recommend.

Attended this GP surgery for the first time today. The clinical staff maintained good timekeeping and demonstrated a pleasant manner, though the overall experience was negatively impacted by the..

This practice has been the best I have registered with. The reception team are welcoming, the clinical staff are excellent and the nursing team are wonderful. An outstanding combination overall, and..

Exceptional medical practice with a truly outstanding team who demonstrate genuine helpfulness throughout. Thank you for delivering such a high standard of care and attentiveness to my older family..

I called the surgery to request an appointment and took the opportunity to enquire about the availability of face-to-face consultations, as I work in healthcare and believe it's important to support..

The service at my surgery has been inconsistent. Some reception staff have been particularly helpful and supportive, though I'm unable to recall all their names. The clinicians I've seen have been..

A really great NHS practice. I've always had a good experience here and the healthcare professional I saw today was friendly, explained everything clearly and put me completely at ease. Thank you!

The staff member was wonderful! I'm very anxious about medical procedures, but they were excellent at putting me at ease and ensuring the experience was as comfortable as possible.

I have consistently received outstanding service at this practice over more than a decade. Every member of the team, including administrative staff, clinical nurses, and medical professionals, has..

I have been attending this practice for over a decade and have consistently had positive experiences. The team members are warm and approachable, creating a welcoming environment. The clinical staff..

I found the standard of service to be disappointing. The reception team appeared to lack sufficient knowledge for their role, and there seemed to be gaps in understanding of NHS procedures at all..

This has been the most disappointing GP experience I have encountered. The telephone service is extremely difficult to reach, with calls going unanswered consistently. On one occasion, I waited over..

I consistently have positive experiences at this practice, as booking appointments is straightforward and the clinical staff are invariably courteous and supportive.

The clinician I saw was exceptionally patient, very welcoming, and I have to say they were the nicest doctor I've ever encountered at this practice.

The reception service appears to have declined in quality. When I attempted to call early in the morning to arrange an appointment, I experienced difficulty getting through due to being placed on..

The senior nurse at the practice is exceptionally kind, professional and skilled. The practice provides a fantastic local service. Thank you all.

Similar to previous feedback, the service at this practice has been disappointing and frustrating. Although the practice appears to be operating, the telephone lines remain unavailable. I have..

[Date removed] This practice operates in a manner that raises serious concerns and warrants careful consideration. My partner contacted the practice expressing worry about our young child who had..

I recently relocated to London and joined a local surgery. My experience with them has been very positive so far. They have demonstrated excellent efficiency in managing appointments and keeping..

I would like to thank the clinical team for being very understanding about the difficulties I was experiencing and for prescribing appropriate medication to help manage the stress-related symptoms I..