Tattenham Health Centre
Lorraine C. one year ago • From Google
Excellent
Long-term patient frustrated by afternoon phone restrictions
I have been a patient at this surgery for nearly 16 years and I have consistently had a positive experience with the clinical staff. The doctors here are exceptionally skilled, compassionate and caring professionals. My only suggestion for improvement would be to reinstate afternoon telephone access for patients. I have needed to use the website contact system, however this presents challenges for me due to physical difficulties that make typing problematic. It is frustrating that telephone calls are restricted to morning hours for non-emergency administrative queries, as having at least one receptionist available during afternoon slots would be beneficial for patients who cannot reliably use the online system. The doctors deserve the highest rating, and the reception team member I have dealt with has been consistently pleasant, approachable and efficient, providing excellent service.
This GP practice excels at providing prompt appointment availability. I'm aware that many patients at other practices experience lengthy waiting periods for consultations, whereas I typically manage..
Tattenham Health Centre
Yayganeh B.
This GP surgery is truly excellent. The team is very accommodating and responds promptly to online requests for appointments, prescriptions and other matters, while also being thoughtful about..
Tattenham Health Centre
Karen A.
The reception team were welcoming and approachable, and the clinical staff provided excellent care.
Tattenham Health Centre
su s.
This practice did not meet my expectations. When I attended for a blood test related to chest concerns, I found the reception staff to be unwelcoming and unhelpful. There were no available..
Tattenham Health Centre
Rosie W.
I'd like to give a special mention to the health centre team. After I called on Tuesday afternoon hoping for an appointment without success, a clinician rang me back at 7.30pm. This call meant I..
Tattenham Health Centre
Rachel W.
Excellent clinical staff, however the practice has become increasingly impersonal with the reliance on a poorly designed and difficult-to-navigate online system. There is genuine worry that patients..
Tattenham Health Centre
Lorna G.
The reception team consistently demonstrates helpfulness during my visits, and they never seem to regard any request as problematic.
Tattenham Health Centre
Shauna B.
Consistently excellent service. Online inquiries receive prompt attention and the staff are genuinely wonderful. Given the current pressures on healthcare services, we feel fortunate to have access..
Tattenham Health Centre
Jacky M.
I absolutely adore this practice. They demonstrate outstanding communication standards, with reception staff consistently displaying courtesy and helpfulness. The clinical team are exceptional. I've..
Tattenham Health Centre
Evie R.
Excellent service with outstanding clinical staff. The medical professionals here are consistently prompt with their responses and demonstrate a genuine commitment to resolving issues efficiently. I..
Tattenham Health Centre
June S.
I have been a patient at this health centre since 1995. Over the years, I have been seen by several clinicians who have all been excellent, and I have found the nursing and reception staff to be..
Tattenham Health Centre
Keith S.
Very good, would recommend. Have visited recently and found both practitioners to be very thorough and extremely helpful.
Tattenham Health Centre
Alex H.
I had an excellent appointment with my healthcare provider. They were very kind and conscientious.
Tattenham Health Centre
Tony C.
My partner has attempted to contact the practice on multiple occasions, with each call lasting around 45 minutes before being disconnected. She was calling to follow up on a referral for a procedure..
Tattenham Health Centre
Christine C.
We feel very fortunate to be registered at this practice. The communication is prompt and the care provided is highly efficient. All the clinical staff members consistently go above and beyond in..
Tattenham Health Centre
Richard G.
Highly recommended and couldn't ask for a better service, from friendly, attentive clinical staff willing to listen and go the extra mile.
Tattenham Health Centre
Gillian M.
Excellent healthcare professionals with a genuinely helpful team who take the time to listen to your concerns.
Tattenham Health Centre
Lucas-Kane M.
I frequently find myself having to follow up on my test results. When I book telephone consultations, I sometimes don't receive the expected call, and the practice is generally difficult to reach by..
Tattenham Health Centre
Hayley S.
I genuinely cannot speak highly enough of this practice! They have consistently provided excellent care for me and my young family. The front desk staff are wonderful and the clinical team..
Tattenham Health Centre
DH C.
Our family has been registered at this practice for over 5 years and I can genuinely say the service is excellent. Our named GP is kind, thorough and takes time to involve patients in discussing..
Tattenham Health Centre
Emily 4.