The Chantry Health Group

I would not recommend this practice. They fail to return calls.

I've attended several medical practices, and this one stands out as exceptional. I genuinely struggle to find anything negative to mention, as the experience has consistently been excellent...

It took approximately three weeks to complete the registration process following admission.

I recently switched to a new GP practice and I am very pleased with this decision. Since becoming a patient there, the team has provided excellent support throughout. The reception staff..

I have been attending this surgery for nearly nine years and I am extremely disappointed with the service. The experience has been frustrating, particularly regarding difficulties obtaining..

Excellent experience with a welcoming team and prompt appointment. Much appreciated 👍

I have been a patient at this practice for over fifty years. To be frank, I have found the changes that have taken place over time to be somewhat disappointing, but I accept that things evolve. 💖

The reception team and nursing staff were pleasant and helpful. However, I found the approach of some other staff members, including those at the associated pharmacy, to be unwelcoming and..

The service here was disappointing. I felt the clinical staff were not thorough in their approach, as they seemed to rush through consultations and recommend medications without adequate discussion..

Waited for over an hour before being informed that there had been a technical issue affecting the system for the previous couple of hours and that we would need to reschedule. It was quite urgent..

I have no concerns about the nursing team, reception staff or clinical staff, as my interactions with them have been positive. However, I experienced significant difficulties with the repeat..

The nursing staff member at the practice is one of the kindest and most friendly people you could encounter. They are a real asset to the practice and provide wonderful care. However, other members..

I had scheduled an in-person appointment but upon arriving at reception and checking in, I was called by a staff member who conducted the consultation over the phone while I remained in the waiting..

The recent merger appears to have created some challenges in booking appointments, though once you do secure a slot at this practice, the quality of care remains consistent with what it has been..

I've recently found that this medical practice has performed really well overall. With the exception of one occasion—a frustrating experience attempting to request medications through the..

I am pleased I transferred from this medical practice as I found the experience unsatisfactory. In particular, I felt that one member of the reception team displayed unhelpful behaviour and seemed..

I have needed to update my previous review of this medical practice as I have since attended appointments there and found the staff to be very helpful and attentive, going above and beyond to assist..

I underwent a ear cleaning procedure but I am dissatisfied as my right ear has been experiencing persistent echoing sounds since then.

This practice has been excellent during challenging periods and has genuinely improved my perception of them. I frequently attend for routine appointments and the process is always quick and..

The reception staff at this health centre can come across as unwelcoming and dismissive, which made for an unpleasant experience when visiting.