Beacon Surgery

The appointment booking process was frustrating. After waiting on the phone for an extended period, I was informed that no appointments remained available and was advised to contact the practice..

The clinical team consistently delivers high-quality care, provided you can manage the challenging early morning telephone booking system. Should you be fortunate enough to interact with the..

Excellent medical practice that provides timely availability for appointments when required, consistently demonstrates courtesy, and delivers high-quality care throughout.

The reception staff were quite unwelcoming, and the practice appeared disorganised with little consideration shown towards patients' wellbeing. There seemed to be a casual approach to scheduling..

The clinician at my practice is simply the best! They are such a kind and caring person on top of being a fantastic healthcare professional!

I had a conversation with a welcoming member of the reception team regarding a delicate personal matter. They promptly organised a callback from a clinician at the practice. Both individuals..

We've been given misinformation and lied to. The practice has failed to show any interest in the on-going care of my elderly mother. We've had to chase them and remind them to deliver services that..

Excellent team and outstanding care. A loyal patient for many years and have no desire to switch practices.

This surgery is fantastic. The clinical staff are always very kind, understanding, helpful and caring, and that goes for the reception team too. My healthcare provider is a wonderful practitioner..

Why such lengthy delays? What kind of service operates this way when patients wait half an hour or more just for a few minutes of consultation? The practice would benefit from expanding their..

We are truly grateful to have access to such a wonderful and compassionate team of healthcare professionals across all departments. Thank you to everyone involved in our care.

Relocated to the area in August and am at last feeling heard and valued. 10/10 genuinely capable medical practice. Excellent.

Consistently supportive and approachable. Really appreciate having access to this practice x

The practice continues to provide excellent care throughout all areas, from the front desk through to the clinical team 👏

The doctor I saw was excellent and demonstrated genuine care. During my first appointment, they were wonderful and showed good emotional understanding throughout the consultation.

Moved to the area a couple of months ago. Had a telephone consultation and attended an appointment at the medical centre. Both clinicians were very kind and helpful. One of the clinicians provided..

I have consistently had positive experiences at this practice. While it can occasionally be challenging to reach the surgery by telephone during morning hours, this appears to be a common issue..

The two stars reflect my experience with one particular clinician who I found to be genuinely excellent. However, I've encountered significant difficulties accessing appointments. After spending..

Extremely pleasant staff and excellent care provided.

I had a conversation with the medical team at the surgery this morning and found them to be exceptionally professional throughout. I'm genuinely impressed by the dedication and commitment shown by..