Gosforth Memorial Medical Centre

Quick access to appointments with a welcoming and supportive team.

The reception team's approach lacks warmth and understanding, coming across as dismissive and curt in their interactions. Their manner feels unwelcoming, making phone contact with the practice an..

Since the introduction of the online appointment system, the practice has become significantly less effective. The service was considerably better prior to implementing this change.

I have experienced several difficulties with this practice. While I recognise the significant pressures facing the service, I have found the experience at other comparable GP practices to be..

Excellent practice. I've found it straightforward to obtain appointments and the online booking system is very user-friendly. The reception team and clinical staff are consistently pleasant and..

The reception team could improve their phone answering service. Additionally, there is room for improvement in the level of professionalism displayed.

Outstanding healthcare provider. The updated digital platform is excellent, with inquiries being addressed promptly. I consistently manage to secure an appointment on the same day when required.

This practice operates with impressive efficiency. The online appointment system has genuinely improved my ability to manage my own wellbeing. Whenever I've accessed this service, the turnaround has..

Accessing appointments at this practice has proven quite challenging. I was recently informed that the earliest available slot with my GP is approximately four weeks away. This timeframe feels..

A decade on from my previous feedback, the situation remains unchanged. Multiple people have raised concerns about their appointment booking process, yet there appears to be no meaningful..

Quite disappointing overall. The clinical staff are excellent and the reception team are very pleasant, however there have been recent issues with the telephone system. On one occasion I experienced..

I would rate this practice lower if possible. It was previously a reliable facility, but following a merger with another practice, the standard of service has significantly declined. I attended with..

This is an outstanding practice that I have been part of. The reception team members are incredibly supportive and helpful. The clinical staff provide excellent care. I am very grateful for the..

Unfortunately, the practice has changed significantly since my previous review. I manage two long-standing chronic conditions primarily at home using medications that were originally prescribed by..

Absolutely poor organisational management! Time management appears to be lacking. I have requested my medical documentation and it has been several months with no response. No one appears to..

I have only been with the practice for a few months but every clinician I have seen has been attentive and caring. I was recommended to register by numerous people, including someone with medical..

I have been a patient at this practice for a considerable time and previously had positive experiences, however my recent interactions have been disappointing. I felt the reception staff were..

The team demonstrated professionalism and courtesy throughout. They were straightforward in their approach and made an effort to provide thorough explanations of matters discussed.

The finest medical professionals operating from this High Street location.

The quality of care has noticeably declined over the past couple of years. Previously, appointments were readily available, but now even when calling during booking hours to report urgent concerns,..