Albert Road Surgery

After losing faith in my previous GP following the impression that they didn't care or believe me, I made the decision to transfer to a different practice. Having consistently heard positive..

I would recommend that prospective patients consider alternative practices. The service fell short of professional standards, which contributed to a delay in receiving a diagnosis.

Outstanding experience with very welcoming and approachable staff members.

Absolutely wonderful. The entire team was delightful and very supportive.

The phlebotomist at this practice demonstrates exceptional skill when taking blood samples. At other locations, staff have found my veins challenging, but this individual consistently succeeds on the..

It has been very difficult to arrange an appointment through the available booking system, as the app they recommend does not appear to offer options for urgent consultations or routine bookings...

The healthcare professional I saw was very helpful and provided excellent support over an extended period. I valued the continuity of care they offered xx

Excellent service. I cannot fault it as I have been attending for many years. The staff are consistently helpful.

Many reviews mention that staff can appear somewhat detached, though this hasn't bothered me personally. I don't visit the surgery frequently, but when I have attended, things have generally gone..

Lovely friendly staff. The medical receptionists are always very helpful and respectful. But in particular I would like to mention the surgery's nursing team who show nothing but genuine care and..

Contacted the surgery today to register and found the reception staff unhelpful. I was told there was a two-week waiting period for appointments and felt actively discouraged from joining the..

My first visit to the surgery this morning was a very pleasant experience. I spoke with a lovely receptionist who made me feel at ease right away. Thank you so much for the warm welcome 😊

I have consistently received outstanding care and support from all members of staff at this practice, including the reception team, clinical nurses, and medical professionals.

The receptionist demonstrated a lack of warmth and understanding in their interactions. Their approach appeared to lack consideration for patient needs and showed minimal engagement with customer..

The practice should consider offering Saturday and Sunday appointment slots. I believed this service would be supporting the NHS.

After more than four decades at this surgery, I have felt compelled to move to a different practice due to certain boundaries. However, I will genuinely miss the helpfulness and excellent staff..

I have been attempting to secure an appointment for approximately a month without success. The reception team assured me on multiple occasions that a telephone consultation would be arranged, however..