Handsworth Wood Medical Centre

The front desk employees display a complete lack of empathy and demonstrate extremely discourteous and insensitive behavior.

How am I supposed to schedule an appointment with their absolutely terrible booking system? I've been attempting to set up an appointment for over a month now, and I'm still unable to do so. I'm..

This Medical Centre's service is absolutely terrible. They refuse to schedule any appointments, and I've been battling a urinary infection for an entire month without receiving any assistance. Their..

The recently implemented system clearly requires refinement. I wonder if anyone ever reviews these recorded interactions. It seems quite apparent that the documentation would reveal how patients are..

Incredibly long lines, and the front desk staff seems completely clueless. The check-in kiosk is broken, and there are no physician names displayed on any doors. This place is an absolute nightmare..

I visited Dr. Marco Branco at the medical clinic and was genuinely impressed by the exceptional care I received. I want to emphasize how attentive he was while listening to my medical concerns. He..

This general practitioner is the worst in the entire UK. They put you on hold for over 30 minutes and then make you wait an additional hour without scheduling an appointment. As a result, we are..

Repeatedly experiencing phone wait times exceeding 60 minutes when attempting to refill a prescription. I've been without my medication for seven consecutive days because I cannot connect with..

Absolutely terrible. Completely unsatisfactory. The worst experience possible.

They've implemented a new system requiring form submission, but every attempt I make to complete it fails due to postcode entry issues. At one point, they claimed my phone number was problematic,..

Totally unhelpful NOOOOOOOOOOOOOOOO

Every attempt to schedule an appointment with this practice becomes more frustrating. The quality continues to decline, and I'm completely fed up with their terrible service and unprofessional staff.

Utterly appalling service I encountered during a simple blood test follow-up. Initially, I spent over two hours on hold, only to be abruptly disconnected. After visiting the clinic, I managed to..

I've been a patient at this medical practice for over two decades, and I'm utterly disappointed with the treatment I'm receiving. This morning, I had a phone consultation about my missing diabetic..

During my two visits to this GP, I encountered Dr Simon Butler, who spoke to me in a manner that implied I might not understand English, based solely on my appearance. His approach was deeply..

I'm convinced that EVERY SINGLE STAFF MEMBER lacks compassion, proper patient care, and professional courtesy. Scheduling an appointment is incredibly challenging, and even if you manage to secure..

STANDARD AUTOMATED ASSISTANT mindlessly probing with irrelevant queries, ultimately concluding absolutely no assistance can be provided

Absolutely terrible medical practice! I failed to make my child's vaccination appointment, and now I'm told I must wait 3 weeks for a new slot. By the time we get seen, he'll have already missed the..

I spent two uninterrupted hours on hold, watching my position in the queue slowly improve from 30th to 1st, only to be met with an apology that no representative was available before the call was..

The employees demonstrate exceptional courtesy and expertise. As is typical with medical practices, there is a waiting period, which is completely understandable and not a drawback.