RF

Ricardo F. 4 years ago • From Google

Rating

Bad

Long Wait and Broken Service at NHS Practice

This medical facility is clearly struggling to handle its patient volume. I endured a 52-minute wait before anyone finally picked up my call. In an attempt to manage the overwhelming demand, patients are directed to complete an e-consult form (111 NHS online), but even that service is experiencing significant problems. The only service they seem capable of providing is renewing my prescription. Regrettably, I must conclude that this practice is fundamentally dysfunctional.

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