SR

Simon R. one year ago • From Google

Rating

Poor

Long Wait and Dirty Carpet at Surgery

Not my typical medical center: I have no intention of coming back. Yesterday, I was redirected from my regular clinic (without explanation): I lingered 45 minutes past my scheduled time and, upon realizing two more patients were ahead of me, I departed. Today I was summoned back (bearing in mind I potentially have a respiratory infection). This time the wait was a mere 30 minutes. The temporary physician made a reasonable effort (though my GP wife noted some professional shortcomings), but the practice itself raises concerns: why does it appear visibly unclean, and why is the waiting room carpet held together with adhesive tape. The overall atmosphere feels unkempt and unwelcoming. The reception staff could benefit from improved training, and some might need enhanced language skills. Definitely not a commendable medical practice.

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