Long Lane Medical Centre

Calling this clinic is an absolute nightmare. Every time I try to schedule an appointment, I'm stuck on the phone for hours, only to be told that no slots are available today and I need to call back..

I've consistently enjoyed my interactions with Long Lane medical practice. Their digital booking platform has been incredibly convenient, eliminating the need to make phone calls, and I've..

Attempting to secure a medical appointment here is utterly futile, with zero empathy shown for patients' circumstances. After being discharged from hospital at 30 with a critical heart condition and..

The personnel are excellent, and I've never encountered any difficulties reaching them via telephone. Their online platform is incredibly user-friendly and straightforward.

Outstanding medical procedure, the entire team consistently demonstrates exceptional dedication, with the front desk personnel being delightful and incredibly supportive. The physicians are..

Getting an appointment was a nightmare - phone lines were completely unresponsive, forcing me to physically visit their location while running a high fever of 39°. Despite the frustrating..

Every attempt to contact them via phone ends in frustration, no matter the hour, and they seem perpetually unavailable due to staff training. I'm continuously bombarded with messages urging me to..

I was made to feel like a fraud by the physician, despite living with COPD for an extended period. The doctor claimed I didn't have the condition and doubted my medical history, resulting in blood..

Zero stars would be too generous for this awful service. I've been desperately attempting to schedule an appointment for my mother who's battling both heart attack and cancer, but they show..

Called LLMC earlier today. Their staff were incredibly supportive and compassionate. Throughout the six years my husband has been living with dementia, I've found their service consistently..

Terrible surgical experience, with a reception team that's incredibly difficult to reach and utterly unaccommodating. When you finally manage to secure an appointment, they're perpetually behind..

The front desk staff display a deeply unprofessional attitude and require significant customer service training. They fail to recognize that a 75-year-old individual is fully capable of..

A truly abysmal medical practice in Liverpool - securing an appointment is practically impossible. I've attached a picture and still haven't managed to schedule a consultation, which is incredibly..

Absolutely appalling medical practice! I attempted to schedule a consultation after 6:30 PM, but they flatly refused, despite being open until 8:30 PM. Since I'm employed until 6 o'clock, I..

Avoid calling their office ... Completely unhelpful 😭 Inexperienced medical professionals are incompetent! They dismiss you repeatedly before acknowledging your concerns. They also overlooked a..

Top-notch medical practice! The doctors are exceptional and truly dedicated! Despite constant high patient volume, the receptionists, nurses, and entire team are fantastic. They consistently provide..

Scheduling is impossible, and if you manage to secure a slot, the consultation feels hurried and perfunctory. You can definitely find superior service at other locations.

Absolutely terrible experience with an unprofessional and incompetent medical team. The staff were rude and unhelpful, and the doctors seemed alarmingly negligent - especially one physician who..

Been dialing nonstop from 8 to 9am, making over 100 attempts. Managed to connect twice, but each time the call dropped instantly, forcing me to redial repeatedly. When I finally got through, I..

The medical practice in Liverpool is absolutely dreadful for booking appointments. You're forced to wait outside in freezing, rainy conditions at 7:30 am, only to discover by 8:05 that all slots are..