Thurleigh Road Practice
Will G. 3 years ago • From Google
Bad
Long wait and poor skin care
Scheduling an appointment here is nearly impossible - you're left choosing between an urgent same-day locum visit or waiting months. After experiencing sun damage during a desert trip (even with sunscreen), they refused to address or refer me for treatment. I had to seek a private GP to confirm the precancerous skin growth needed removal. I underwent a sleep study where a follow-up phone consultation was promised but never materialized, despite correspondence between Guy's hospital and my GP. The reception staff are consistently discourteous. They cancelled my appointment and then ludicrously claimed it was never booked, despite me having photographic proof of the booking. They were suggesting I was fabricating an excuse for a missed appointment. After considerable argument, they eventually acknowledged their system had cancelled the appointment and provided zero notification. Based on what I've heard, there are significantly superior medical practices in this area. I will absolutely be transferring my care, as my experience with this GP's services has been thoroughly unsatisfactory.
Scheduling an appointment here is nearly impossible - you're left choosing between an urgent same-day locum visit or waiting months. After experiencing sun damage during a desert trip (even with..
Thurleigh Road Practice
henrietta m.
I submitted the online form at 8 AM, received a callback before 9, secured an appointment prior to 10, had diagnostics completed on-site, and obtained a suitable prescription by 11. The efficiency..
Thurleigh Road Practice
Matthew G.
My recent interactions with Thurleigh have been genuinely positive. While the booking system can be somewhat frustrating, once you understand that logging in around 8am allows you to secure an..
Thurleigh Road Practice
Andrew S.
During our eight-month journey with Thurleigh Road, covering healthcare needs for our entire family—from adults to a seven-year-old and a baby—we've consistently experienced prompt scheduling and..
Thurleigh Road Practice
cillian b.
Avoid this medical facility if you require healthcare services Scheduling an appointment with them is practically unattainable.
Thurleigh Road Practice
Claire C.
The medical staff here are wonderfully compassionate. However, scheduling an appointment has become increasingly challenging, especially for those who aren't tech-savvy, which particularly impacts..
Thurleigh Road Practice
marie D.
This medical procedure is fundamentally broken. They repeatedly provided and misguided me with incorrect consent documentation for my vulnerable adult son. Their professional responsibility is..
Thurleigh Road Practice
Peter H.
Hi, I'm writing to provide feedback about the exceptional care I've received from Miss Aneesha Dhillion PA-R at the Thurleigh Road practice. Throughout the past several months, Aneesha has been..
Thurleigh Road Practice
John H.
I've been seeing this medical group for more than two decades. Throughout this time, the quality of healthcare I've received has been consistently excellent. While scheduling appointments has become..
Thurleigh Road Practice
S J.
After recently registering with this medical practice, I initially only received timely flu and Covid vaccination notifications. However, during my subsequent consultations with three different..
Thurleigh Road Practice
Daniel G.
The medical staff, including physicians and nursing personnel, are top-notch. Nevertheless, attempting to connect with the front desk to schedule an appointment is incredibly challenging. Utilizing..
Thurleigh Road Practice
Samed b.
This has been the most abysmal medical practice I've encountered in my nearly two decades living in London. I've been awaiting a doctor's callback since August (nearly three months now) regarding..
Thurleigh Road Practice
S C.
If I could award zero stars, I absolutely would. The appointment scheduling at this practice is horrendously dysfunctional. They categorically reject any telephone booking attempts, even for future..
Thurleigh Road Practice
Auberon B.
I've been a patient at this medical office for an extended period, and their inefficiency is truly frustrating. I submitted a request for my medical records two months ago and have made multiple..
Thurleigh Road Practice
James E.
WORTHLESS DISCOURTEOUS FRONT DESK PERSONNEL. Save yourself the trouble of attempting to schedule a consultation here. Ring at 8 AM and all slots are already taken, even for patients undergoing..
Thurleigh Road Practice
Bridget N.
Throughout my two-decade journey as a patient here, the compassion and dedication I've experienced have been truly exceptional. The medical team has consistently made me feel fully involved and..
Thurleigh Road Practice
Daniella R.
Exceptional primary care physician who truly stands out from the rest. Meticulous in approach, proactive about specialist referrals when necessary, and with a remarkably efficient phone system that..
Thurleigh Road Practice
Katia L.
The reception staff are utterly ineffective. Recently, they forced me to reschedule a polio booster at a terrible time, claiming I needed to bring both children - only to reveal at the appointment..
Thurleigh Road Practice
F. P.
Throughout my time as Dr. Ellis's patient, I have consistently experienced her compassionate, empathetic, and understanding approach. Her professional demeanor and skill in addressing my medical..
Thurleigh Road Practice
Mélissa Z.
Extremely unprofessional and ineffective staff working the front desk and handling telephone communications.
Thurleigh Road Practice
Will G.