WG

Will G. 3 years ago • From Google

Rating

Bad

Long wait and poor skin care

Scheduling an appointment here is nearly impossible - you're left choosing between an urgent same-day locum visit or waiting months. After experiencing sun damage during a desert trip (even with sunscreen), they refused to address or refer me for treatment. I had to seek a private GP to confirm the precancerous skin growth needed removal. I underwent a sleep study where a follow-up phone consultation was promised but never materialized, despite correspondence between Guy's hospital and my GP. The reception staff are consistently discourteous. They cancelled my appointment and then ludicrously claimed it was never booked, despite me having photographic proof of the booking. They were suggesting I was fabricating an excuse for a missed appointment. After considerable argument, they eventually acknowledged their system had cancelled the appointment and provided zero notification. Based on what I've heard, there are significantly superior medical practices in this area. I will absolutely be transferring my care, as my experience with this GP's services has been thoroughly unsatisfactory.

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