MT

Maxine T. 5 years ago • From Google

Rating

Bad

Long wait and wasted phone credits

Once more, the Blandford Group Practice has let me down. Yesterday, I attempted to contact a doctor between 1130 and 1800, enduring a 25-minute hold before the receptionist assured me Dr Hunt would call back momentarily - but no call came. This morning at precisely 0800, I found myself caller number 8!!! Squandering another £20 in phone credit, I persisted in trying to reach them, ultimately giving up at 1530. Frustrated, I contacted 111 at 1620, and surprisingly, a doctor from EXETER returned my call. Remarkably, I was granted an appointment at Dorchester Hospital for 2040 this evening. Truly unbelievable.

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