Thorns Road Surgery

Absolutely terrible customer experience. My infant's scheduled consultation was set for 10:30 AM, yet we were not seen until 11:20 AM, a staggering 40-minute delay. This level of unprofessional..

Scheduling an appointment with this medical practice feels like trying to arrange an audience with the Vatican's head. My stance on the recently implemented NHS booking platform remains unaltered...

Dr. Sandikop displays an appalling bedside manner, consistently coming across as condescending and highly unprofessional. I've decided to completely avoid her practice after multiple terrible..

Completely advise against this place - a series of problems with administrative personnel and the physician ultimately resulted in switching medical providers. Extremely subpar communication,..

Amazing surgical center with delightful personnel, but scheduling is a major challenge. I've attempted to book an appointment twice now, and still no success. Their responsiveness falls short of..

My encounter with Thorns Road Surgery was utterly dismaying. I consulted two separate general practitioners who appeared completely indifferent to my medical concerns, showing zero engagement with..

I recently became a patient at this medical practice and I can confidently say it's the most exceptional GP surgery I've encountered. Scheduling appointments has been completely seamless. The entire..

I've been a patient at this medical practice since birth (50 years), initially with Dr Patel and Mr Shah who were always incredibly accommodating. Now, getting an appointment is incredibly..

The staff here are consistently welcoming and supportive, and scheduling is straightforward. They're remarkably flexible and truly make an effort to find a convenient appointment time that suits..

During this challenging period, securing swift telephone consultations is a relief. The front desk staff consistently demonstrate warmth and help patients feel comfortable. Overall, a solid medical..

1 Star feels overly charitable for this utterly unacceptable medical practice. The reception team demonstrates consistent incompetence, repeatedly mishandling interactions with both myself and my..

What an exceptional experience at Thorns Road Surgery today. We encountered a critical issue when our NHS smart cards were unexpectedly blocked, preventing us from accessing patient prescriptions...

Absolutely dreadful service with completely indifferent employees who show zero interest in helping customers. Steer clear of this organization! Their level of apathy is shocking and they..

Every interaction with the staff and Dr. Sanikop is met with genuine courtesy and professionalism, making me feel valued and well-cared for during my visits.

This is hands-down the most disappointing medical practice I've ever dealt with, from top to bottom. The entire team, including the practice manager, staff, and most doctors, demonstrate a shocking..

It's disheartening when healthcare becomes purely profit-driven. "New patients welcome," they claim... Yet, doctor appointment wait times stretch to 3-4 weeks, and I suspect they're deliberately..

We've been loyal patients at Thorns Road Surgery for a long time! It was wonderful with the previous staff, especially Linda and Lisa, who are truly missed. However, the current reception team is..

I haven't even been seen by medical staff, and the front desk employee Barbara is extremely discourteous, condescending, and totally inappropriate for her role. She urgently requires either..

Personnel display discourteous behavior; I'll be seeking alternative service immediately

The personnel were incredibly supportive and accommodating.