Bransholme Centre
Robyn T. 2 years ago • From Google
Excellent
Long wait but thorough care and clean facilities
The facility was quite busy with a wait of just over 4 hours, though I was seen, received imaging, and obtained treatment during that time for my foot injury. The refreshment options are limited to tea, coffee, and light snacks for the duration of the wait, so I'd recommend visiting the nearby shopping centre to purchase food while waiting. Upon arrival, you're informed of the approximate wait duration. After your initial assessment, you're able to step outside to wait in a quieter environment before being called back, as the waiting room can become crowded. A television showing children's programming on repeat is available to help keep younger patients entertained, and they are prioritised and typically seen and treated within an hour. Despite the high volume of people waiting, the atmosphere remained notably calm compared to typical hospital emergency department waiting areas. The staff demonstrated courtesy and professionalism throughout. A volunteer maintained the waiting area by regularly cleaning surfaces and wiping down chairs after each use to prevent the spread of germs and ensure hygiene for subsequent visitors. I was very satisfied with the overall experience and found it to be a preferable option for managing minor injuries compared to other local hospital facilities.
The facility was quite busy with a wait of just over 4 hours, though I was seen, received imaging, and obtained treatment during that time for my foot injury. The refreshment options are limited to..
Bransholme Centre
Lucy H.
My husband experienced a lengthy wait for his appointment, during which he noticed that several patients who arrived after him were called in ahead of him. After waiting considerably, he approached..
Bransholme Centre
Sierra N.
The service provided fell significantly short of expectations and represents a disappointing reflection of current healthcare system priorities.
Bransholme Centre
Mr J.
Not a helpful experience. The practice seemed to dismiss my concerns rather than address them properly.
Bransholme Centre
Sarah K.
Attended the surgery during an afternoon time slot when the waiting area appeared relatively quiet, yet was informed of a substantial waiting time for an appointment.
Bransholme Centre
Dani F.
Excellent care was provided to my child following a referral to the hospital, which led to an inpatient stay. The clinical team demonstrated exceptional compassion and thoughtfulness throughout...
Bransholme Centre
Kris B.
The waiting time was extremely frustrating, with a lengthy delay before being seen. It was disappointing to observe that some patients who arrived after I had already been waiting for an extended..
Bransholme Centre
Karen (.
I relocated away from the area recently but required prescription assistance before establishing care with my new healthcare provider. The team made exceptional efforts to support me with this..
Bransholme Centre
Sarah L.
The premises were well-maintained and hygienic.
Bransholme Centre
Phil T.
Excellent experience with a very welcoming and approachable team. Thoroughly satisfied and grateful for the care received.
Bransholme Centre
Raymond O.
I received welcoming and courteous assistance during my visit.
Bransholme Centre
Kerry B.
This facility fell short of my expectations, and I'm disappointed to think my NHS contributions go toward this service. I waited for an extended period and was placed in a separate waiting area,..
Bransholme Centre
karl b.
The waiting times were quite lengthy, and it seemed that younger patients could have been prioritised ahead of older individuals. There were several young children present who appeared to need..
Bransholme Centre
Gillian D.
We attended an appointment this afternoon with my granddaughter for a health concern that needed checking. We saw a paediatrician who was absolutely wonderful - their manner was caring and..
Bransholme Centre
Mike C.
Excellent service from the reception team, the triage assessment, the clinical practitioner and the imaging specialist following an injury to my wrist. It would have been a five-star experience..
Bransholme Centre
Gemma F.
Urban medical centre I recently visited both the city centre and suburban locations for separate health concerns. I made an error reading my appointment time and arrived ten minutes late. The..
Bransholme Centre
Anita I.
I felt upset by my interaction with a staff member, as I experienced what I perceived as discriminatory treatment. Despite the practice's stated commitment to supporting disabled patients, I felt my..
Bransholme Centre
Mary C.
Arrived this morning around mid-morning, I was seen by a pleasant member of staff around a quarter past ten, then waited for an imaging scan for another fifteen to twenty minutes. Was called through..
Bransholme Centre
JU S.
It takes a little while, but you get what you need! Solid professional care.
Bransholme Centre
Steve S.
The staff were pleasant and the waiting time was acceptable, however there are accessibility concerns with the building layout. An elderly patient with mobility aids would struggle with the stairs..
Bransholme Centre
Robyn T.