RM

Reece M. 6 years ago • From Google

Rating

Poor

Long wait despite arriving on time

The staff members are pleasant and approachable, however the overall customer service experience leaves much to be desired. I attended my appointment at the scheduled time but was informed I would need to wait considerably longer than expected. This was quite frustrating. The reception team's manner of interaction with patients does not reflect professional customer service standards. Their approach to communication could certainly be improved.

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