KC

Kelly C. 6 years ago • From Google

Rating

Bad

Long wait, dismissive approach to infection

I waited considerably longer than expected after being directed to attend by the out-of-hours service, as there were no routine appointments available. Upon arrival, I noticed many other patients were being seen ahead of us. My son was experiencing several symptoms including ear discomfort, throat issues, and a fever. The clinician's recommendation was to rest at home and take over-the-counter pain relief. I felt frustrated that no additional intervention was offered and concerned that this approach would prolong his discomfort. I found the visit unhelpful and disappointing overall.

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