West Kensington Gp Surgery
Jel J. 9 months ago • From Google
Bad
Long wait followed by rushed appointment
I had difficulty obtaining an appointment for my young infant despite persistent attempts and a referral from 111 that appeared to be overlooked. Once seen, the consultation lasted approximately one minute following a considerable wait. My baby presented with a fever, which according to NHS guidance warrants urgent assessment in infants of this age, and symptoms suggested a respiratory viral infection. The clinician appeared rushed and keen to conclude the appointment quickly, offering minimal discussion before ushering us out with a brief comment that babies commonly become unwell. No guidance was provided regarding further medical attention. Several hours later, my infant was admitted to hospital where we remained for a week due to their age and the severity of the respiratory condition. I feel the initial presentation may have been preventable had specific preventative measures been offered during pregnancy in line with current NHS recommendations. This experience has left me disappointed with the care received and I would encourage others to seek alternative medical providers.
The receptionist I encountered was unhelpful and unwilling to assist. I have previously asked reception staff to help me order repeat prescriptions on multiple occasions, and they have always been..
West Kensington Gp Surgery
Maurice Parry
Surgery fails to meet NHS guidelines and contract.
West Kensington Gp Surgery
Maritza I.
I attended the clinic with my young child a few weeks back and found the level of attention we received to be notably quicker compared to other healthcare facilities I've visited. The team at the..
West Kensington Gp Surgery
lara m.
I can only but praise this GP practice. The staff are friendly and very professional, and they will always try to accommodate your needs. Getting an appointment has never been an issue when I needed..
West Kensington Gp Surgery
Nicholas G.
Excellent team. The clinical staff and all members are incredibly warm, helpful and genuinely enhance the experience! Thank you so much for all you do for our community. It's a true pleasure to be a..
West Kensington Gp Surgery
s x.
👎 👎 👎 👎 👎 👎 I will always give you this rating of zero, which is what you deserve in my view. You do not merit anything positive from me. What happened during my visits to your surgery..
West Kensington Gp Surgery
Volodymyr V.
I have found my experience at the local NHS GP surgery to be very positive. The team members are considerate, attentive, and genuinely supportive. As someone whose first language is not English, I..
West Kensington Gp Surgery
Mia W.
This is by far the best GP surgery I have attended. The online appointment and consultation system is straightforward and significantly simplifies accessing medical care. The staff consistently..
West Kensington Gp Surgery
Azita A.
The staff members at this practice, including both clinical and administrative personnel, demonstrated professionalism, warmth and compassion throughout my visit. I appreciated the quality of care..
West Kensington Gp Surgery
Jennifer T.
I could not be more grateful for the excellent care my father has consistently received. The clinician has always been remarkably attentive to his needs, and the administrative staff are unfailingly..
West Kensington Gp Surgery
Juan G.
A wonderful place to receive care 🥰
West Kensington Gp Surgery
Saeed O.
I had to revise my previous feedback based on my other healthcare experiences. The promptness and timeliness of appointments are notable strengths of this practice. All members of the team..
West Kensington Gp Surgery
Diana V.
This is a wonderful practice where all the clinical staff are punctual, dependable and compassionate, while the reception team are truly outstanding 👏
West Kensington Gp Surgery
Esther t.
Excellent level of care and attention provided throughout my visit. The clinical team and support staff demonstrated great professionalism and worked together effectively. The staff member who..
West Kensington Gp Surgery
close p.
This GP surgery is wonderful. I have been seeing one particular clinician for some time and they are among the best. Like this clinician, the other GPs I have been seen by were extremely attentive..
West Kensington Gp Surgery
Danilo D.
I called the reception team regarding my child's medication exemption certificate. The receptionist who assisted me was exceptionally helpful and approachable throughout the interaction. They..
West Kensington Gp Surgery
Gabs W.
I relocated and decided to register with a practice near my workplace rather than one closer to home, and I'm really pleased with that decision. The staff at this GP surgery are outstanding across..
West Kensington Gp Surgery
Onan R.
I felt very satisfied with my visit. The service was excellent, particularly from the staff member I encountered, who demonstrated kindness and friendliness while showing genuine care in providing..
West Kensington Gp Surgery
Evangelia S.
The reception staff were helpful and promptly relayed my message when I contacted the practice. The clinician I saw proved to be extremely helpful and approachable. I was able to obtain a..
West Kensington Gp Surgery
Catriona W.
The service provided fell significantly short of expectations. Obtaining contact with a medical professional required persistent attempts over a couple of days, and communication was handled through..
West Kensington Gp Surgery
Sarah A.