GE

George E. 4 years ago • From Google

Rating

Bad

Long wait for a frustrating phone call

Attempted to call at 8 am, but no one picked up until 8:15. Told I was 15th in line, and finally connected at 8:36, only to be informed "Sorry, no appointment - call back Monday." Decided to try the walk-in clinic in Widnes instead. After speaking with reception, received a text message. MORE TEXT MESSAGES. Instructed to call back Monday at 8am. When I phoned again to clarify, I questioned the purpose of this ongoing cycle - should I call Tuesday as well? The entire process seems completely dysfunctional 🙃

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