Park Surgery
Emamogho E. 4 years ago • From Google
Bad
Long wait for appointment and referral follow-up
I wish I had checked reviews before registering at this practice. My experience has been quite disappointing. When I attempted to arrange an appointment, I was instructed to call online at 8am. After doing so, I was informed that a clinician would contact me. I waited throughout the day before eventually receiving a call at 7pm. The clinician indicated that I would receive a referral for a scan within 3-4 weeks. I waited patiently for this timeframe to pass, but I have not yet received the referral. When I contacted the practice again, I was told the referral was no longer with them and that I should follow up with the hospital directly. I have made several attempts to contact the hospital without success. Overall, I feel the service provided has been inadequate and I have serious concerns about the practice's ability to manage patient care effectively.
The reception staff member I encountered was abrupt and discourteous in their manner. Their approach was quite rude, and I felt their conduct was inappropriate for a patient-facing role.
Park Surgery
Josh D.
Throughout my time as a patient, I have found that accessing GP services at this practice has been consistently challenging. Obtaining same-day appointments proves very difficult, even when..
Park Surgery
The I.
I have decided to register with a different practice from the New Year onwards. The main reasons for this decision are the difficulty in reaching the surgery by telephone during booking hours, as..
Park Surgery
Jenna D.
The reception staff experience was disappointing. I brought a sample in and was told it required accompanying documentation. When I asked about this, I was given a vague response suggesting someone..
Park Surgery
Amanda l.
I'm 56 and have been attending this GP surgery since birth, as have my mother who is 86 and my grandparents before her! Like most surgeries nowadays, you need to phone at 8am to secure an..
Park Surgery
Colin S.
I made several attempts to reach the surgery during morning hours on consecutive occasions and was instructed to press a key for a callback option, though this function did not operate as intended...
Park Surgery
Sophie S.
Outstanding experience. I faced an urgent situation and the reception team provided exceptional support that went well beyond what I expected. I felt genuinely valued and am very thankful for their..
Park Surgery
Chris H.
It's incredibly frustrating not being able to secure an appointment despite trying repeatedly over an extended period. The current booking system requires calling on the day itself to request an..
Park Surgery
Andy O.
I have been attempting to schedule an appointment for an extended period, but have consistently encountered unavailable lines and no available slots.
Park Surgery
Emamogho E.
I wish I had checked reviews before registering at this practice. My experience has been quite disappointing. When I attempted to arrange an appointment, I was instructed to call online at 8am...
Park Surgery
Asim R.
Obtaining an appointment at this practice is extremely challenging. This surgery ranks among the poorest in the area. I would advise others to consider alternative options.
Park Surgery
Holly G.
On multiple occasions when attempting to renew my regular medications, I have encountered difficulties as the repeat prescription system does not appear to have been established properly. This issue..
Park Surgery
Cat A.
As a new patient, I received a quick medication review without any complications. The healthcare professional I saw was genuinely helpful and supportive. They took my concerns seriously and didn't..
Park Surgery
Claire C.
I've never experienced a surgery quite like this one. The reception staff don't appear to be available until 9am sharp, which creates issues when appointments are scheduled for that time, as..
Park Surgery
Paramvir S.
I submitted a prescription renewal request on Thursday and visited the pharmacy on Saturday to collect it. The pharmacy staff informed me they had not received the prescription and asked me to..
Park Surgery
gillian j.
The surgery experience was quite poor and disappointing overall. There were concerns about how matters were handled that felt like they warranted further review.
Park Surgery
Jacob P.
The medical professionals I encountered there didn't seem particularly knowledgeable. Regarding the response, I understand it's been some time since my last visit, and there are reasons for that.
Park Surgery
Louise W.
The prescription medication was not prepared at the pharmacy as expected, which caused me concern.
Park Surgery
wiesiop w.
Obtaining an appointment at this practice proves to be extremely challenging.
Park Surgery
abrar a.
Really poor experience. It is extremely difficult to obtain an appointment at this practice.
Park Surgery
Ethan B.