LS

Lee S. 2 years ago • From Google

Rating

Bad

Long wait for urgent appointment callback

I discovered a concerning symptom and contacted the practice. Due to high call volumes, I used their callback service. When they rang back, they explained that same-day emergency slots were fully booked. I was advised to call again the following morning to request an emergency appointment, though I was informed this would likely result in being seen approximately a week later. I found it unclear how this timeframe aligns with the definition of an emergency appointment.

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