AT

Amanda T. 5 years ago • From Google

Rating

Bad

Long wait on phone for prescription order

Called the practice to request a prescription at 11.30. After waiting until 12.20 for someone to pick up, I was informed that the deadline for ordering had passed and was asked to try again the following day. It seems I would need to ring much earlier in the morning to have any chance of getting through before midday. A 50-minute wait for the phone to be answered feels excessive, regardless of how busy the surgery may be.

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