Pallion Health Centre

Be cautious with parking arrangements when visiting for appointments. I attended an appointment and experienced a delay during check-in when another patient was addressing a parking charge they had..

My spouse and I have been patients at this practice for a considerable time, and we have consistently found it to be excellent across all aspects of the care and service we have received.

I had a very negative experience at this practice. I felt that I was not treated fairly and that my concerns were not properly addressed. I was disappointed with how my prescription was handled and..

The receptionist on duty this evening was quite rude and unprofessional. I have not been spoken to in such a manner during previous visits to this practice.

I attended my appointment, though I arrived considerably earlier than scheduled, which was my own mistake. However, I felt the receptionist's manner of communication towards me was inappropriate...

The facility was disorganised. I contacted 111 regarding my young child who had a high temperature and rapid breathing, and was directed to attend this location. Upon arrival, I was informed they..

The waiting times were extremely lengthy, and I found the staff to be unhelpful and unprofessional. There was an administrative error involving a name mix-up that resulted in my appointment slot..

I had a very negative experience with how my child was treated during a recent visit. I was not satisfied with the care provided and felt it was inadequate. I ended up needing to seek further..

The service felt incredibly sluggish and difficult to believe.

This was my first visit to the walk-in centre, and I found the experience quite concerning. The waiting area appeared extremely crowded, with all available seating occupied and numerous people..

I cannot express enough gratitude for the care and compassion demonstrated by the clinical and administrative staff towards my father.

The worst medical professionals I have encountered. I am still waiting for an appointment that was scheduled months ago. The service has been disappointing.

Attended this evening with my young child who had developed a skin irritation. The team were managing a heavy workload but remained genuinely kind and attentive throughout the visit with my little..

Absolutely shocking, having to sit on the stairs with my young child who appeared to have a serious injury and had not been given any pain relief. The waiting times were unreasonable.

The appointment booking system appears to have significant limitations. To secure an appointment, one must call at 8am and endure lengthy wait times in the queue, sometimes extending to 45 minutes,..

Excellent experience overall. The reception staff demonstrated professionalism and discretion, and promptly directed me to the out-of-hours service where I received outstanding care.

I had a deeply unsatisfactory experience at the out of hours service after being directed there by 111 due to significant pain and an existing health condition. During my assessment, I felt the..

The practice states it opens at 8.00 but entry is not possible until 8.30.

Five stars to the welcoming receptionist who demonstrates such a genuinely warm and pleasant manner when speaking with patients, creating a truly comforting experience.

I attended the walk-in centre and felt unwelcome during my visit, which led me to leave without being seen. I don't plan to return to that facility.