NH

Nikita H. 4 years ago • From Google

Rating

Bad

Long wait outside in the cold with sick child

The facility was disorganised. I contacted 111 regarding my young child who had a high temperature and rapid breathing, and was directed to attend this location. Upon arrival, I was informed they did not open until 10am. When they did open, I was required to wait outside in cold conditions with my unwell child. The queue appeared to move very slowly, and after observing through the window for approximately 25 minutes, I noticed no patients seemed to be progressing through the booking process at reception. I had to leave as my child was becoming distressed and cold. I was very disappointed with both this facility and the 111 service that recommended attending. I intend to escalate this matter further.

Other reviews for Pallion Health Centre