QK

Queenie K. 4 years ago • From Google

Rating

Bad

Long wait, rushed appointment with little help

I had to wait quite a long time before being seen, and the appointment itself was very brief. I was advised that my symptoms were allergy-related rather than infection-based, and was recommended to continue with allergy medication. I felt the consultation could have been more thorough given the wait time. I also noticed the reception area seemed quite congested, and I think the practice could benefit from implementing a queue management system so patients don't need to repeatedly ask about their turn. Overall, the experience felt inefficient.

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