Dr Patel's Surgery

The reception staff at this surgery come across as quite abrupt and dismissive, often seeming keen to end calls rather quickly. When speaking with them, there's a sense of being made to feel..

Quite disappointing overall, and I would not suggest this practice to others, particularly for families with young ones.

The appointment booking process involved a lengthy wait time on the telephone. There was an absence of subsequent contact regarding my care, and the practice appeared to rely heavily on temporary..

The reception team provided excellent service and were very supportive to our family regarding prescription matters and other needs. However, securing an appointment can sometimes be challenging due..

I have attended two appointments at this practice, one for my child and one for my family member, and found the clinician to be exceptionally helpful and thorough on both occasions. This GP has..

Excellent medical practice. While scheduling an appointment can take some time, I have never felt hurried during my consultations. The clinicians allocate sufficient time to thoroughly discuss any..

The medical professionals at this practice deliver comprehensive and attentive care.

A clinician at this practice is absolutely amazing. My children really enjoy seeing them. They have been quick to act during a family health emergency, and have shown care and understanding across..

I found it surprising to come across some of the feedback posted about this practice. Throughout my time as a patient here, I have consistently had a favourable experience.

The service at this practice fell short of expectations. The clinical staff appeared to lack current knowledge in their field, and I found my interaction with one particular clinician to be..

The service provided was disappointing overall. The reception staff demonstrated unhelpful and discourteous behaviour that fell short of what I would expect from a healthcare setting.

The phone interaction was unpleasant, with a hurried manner that made me feel rushed.

In 2020 I switched to a different local GP surgery as my family and I were quite dissatisfied with our previous healthcare provider. Although we had reservations about making the change, we have..

Attended the practice due to ongoing chest discomfort and felt the explanation provided was dismissive, with the suggestion that I simply needed to accept the situation. This came after a..

I had a very negative experience during my appointment. I felt judged and uncomfortable throughout the visit, and the manner in which I was spoken to was hurtful. The non-verbal communication I..

I completely agree with the earlier feedback. During my appointment, I experienced a dismissive attitude and felt that my concerns were not taken seriously. The clinician suggested that if I was..

Unhelpful medical staff. I found the consultation experience to be unpleasant and felt the manner was discourteous.

The practice demonstrated a lack of compassion in their approach. It appeared their priorities were financially motivated rather than patient-centred. They were unwilling to provide home visits for..

I have never attended this surgery, but I am concerned about ongoing behaviour involving a member of staff who appears to be smoking regularly on privately owned property adjacent to the practice...

Five stars for the reception team. Based on my own experience, I understand this has been a source of frustration for many patients. The reception staff are simply following the procedures they..