Greensand Health Centre

I had to wait a week for an appointment. When I finally attended, I was experiencing significant discomfort. The clinician I saw displayed a manner that I found dismissive and patronising. Their..

The appointment system in place appears quite challenging to navigate, particularly for those with childcare responsibilities or work commitments. I arranged a visit to the acute clinic at a..

I have found it difficult to establish continuity of care at this practice. Despite being a patient for over a year, I have not been able to identify a consistent healthcare provider, as I receive..

Disappointing experience overall. The phone system requires a lengthy wait of at least thirty minutes just to reach the front of the queue, only to have the call disconnected. This issue has..

I would rate this practice lower if possible. This has been the worst medical facility I have experienced.

I am unable to secure an appointment through any available method. I have attempted contacting the practice via email, the online booking system, and telephone calls. After two weeks of trying, I..

The appointment booking process is extremely difficult to navigate. The online system being used offers very limited availability, with waiting times extending to at least six weeks for..

My child recently had a sinus issue, and even though it was later in the day, I received a call and medication was arranged electronically at the pharmacy. My previous visits to this practice have..

I switched to this practice a year ago after being frustrated with my previous healthcare provider, where appointments were difficult to obtain. This practice has exceeded my expectations. They..

Attended for a vaccination appointment recently. Very good experience, only spent 5 minutes in the surgery with no queue. This was much better than a previous visit when I had to wait outside in..

During my visit to the clinic, I received a urine sample collection container that was defective and could not be used properly. This resulted in wasted time and resources. The clinic should ensure..

Operated with a focus that prioritised financial considerations over patient wellbeing.

I have been waiting for more than a month to get an appointment to discuss a significant health concern. However, whenever I contact the practice, I am consistently directed to contact external..

I had a baby who was born significantly early and the practice has been excellent. I've been anxious about various concerns, but the staff have been very patient and willing to see me whenever..

The team demonstrates genuine care and friendliness, with staff clearly putting in considerable effort. The surgery itself is excellent with modern facilities and efficient test result turnaround,..

The team here were extremely helpful, and I was able to attend without needing to book ahead. I was seen and treated promptly and with professionalism. This service provides excellent value to the..

The practice rarely has available appointments, and wait times are considerably lengthy. Phone responses lack accuracy, and it appears that many staff members are in training and unable to provide..

I have been genuinely impressed with this practice on every occasion. Despite reading numerous negative reviews elsewhere, my own experiences have consistently been excellent whenever I have needed..

There was a significant delay in arranging a hospital appointment for our child. When I contacted the surgery by phone to inquire about the status, I was informed that the referral had only just..

I am very disappointed to have to leave such a low rating. I would prefer not to rate at all. I would strongly advise against using this GP practice. I am unclear how this service continues to..