Rainbow Practice

Very disappointed. On Monday my husband had an appointment with a clinician. He had developed a viral infection which appeared on Thursday. The clinician assessed him and advised he could return to..

It is extremely difficult to obtain appointment slots at this practice. The reception staff were unhelpful and displayed poor customer service. I would recommend considering alternative options.

Outstanding care and support provided to patients of all backgrounds. I have been attending this practice for over a decade and have consistently had positive experiences across every aspect of my..

The team at Rainbow Practice have been wonderful. I really appreciate their support.

I spoke to a young lady when calling the GP surgery for the first time in a long while on behalf of my partner, and she was very nice and patient. Thank you for the helpful assistance.

A practitioner at this surgery Very rude and inconsiderate in manner. I felt the clinical approach was dismissive and unprofessional. The practitioner suggested my health concerns were not genuine,..

Obtaining an appointment at this practice requires a considerable wait of several weeks, and securing a same-day slot proves to be quite challenging.

My husband required an urgent appointment, so he contacted the surgery first thing in the morning and was able to see someone the same day. The clinician we saw was absolutely wonderful—so polite,..

I am satisfied with the care I have received and do not feel dismissed or overlooked. I feel that my concerns are heard and taken seriously. There is a particular member of staff with whom I feel at..

Worst surgery in the area The receptionist was quite unhelpful. I've been waiting over a day for a prescription to be authorised, and was told I need to wait until the clinician finishes their..

Excellent service with a professional and friendly approach. All staff members were punctual and helpful, delivering a first-class experience throughout the visit.

The practice in this area is currently providing a good service.

I have been a patient at this practice for many years and have consistently had a positive experience. The clinical staff have always been excellent. While the reception team can occasionally seem a..

I have consistently received excellent service from this practice. The entire team demonstrates friendliness and genuine willingness to provide assistance whenever required. Although I experienced..

The reception team demonstrated genuine helpfulness and made considerable efforts to arrange an appointment, though there were some delays in reaching them by phone.

I have updated my earlier feedback as, following my recent appointment with a clinician, I have been extremely pleased with the service provided by this practice. I have consulted with three..

It takes considerable time to secure an appointment, and once you arrive, there are typically lengthy delays before being seen for your consultation.

It is difficult to secure either a routine or urgent appointment at this practice. I am uncertain about their capacity for same-day urgent cases, but when calling early in the morning, slots appear..

Very good healthcare professional.

I would not suggest this practice to others. Accessing appointments is consistently challenging and frustrating. It is difficult to secure an appointment with a preferred clinician. The reception..