Aurora Medcare
Galina P. one year ago • From Google
Bad
Long Wait Times and Disrespectful Patient Treatment
Today, I attempted to schedule an appointment over the phone since the online option was not accessible. I spent 50 minutes on the call but only progressed to number 3 in the queue, leading me to give up. This process lasted from 1:30 PM until 2:20 PM. Every couple of minutes, I had to listen to reminders that we patients must treat staff with respect. However, what about their demeanor towards us? I do not feel valued or respected in this situation.
Your heartfelt appreciation for the exceptional nurse who attended to you today shines through. Their genuine care and compassion clearly made a significant impact, transforming what could have been..
Aurora Medcare
Tofik M.
This Aurora Medcare is a subpar healthcare facility with absolutely no regard for patient care. I've been attempting to schedule an appointment for over ten days, and they consistently fail to..
Aurora Medcare
Kimberley
First time visiting this GP. First impressions are great! The receptionist Farrah, went above and beyond to help me get an appointment for my daughter. She was friendly and caring. The surgery..
Aurora Medcare
Mo H.
I experienced significant frustration with this establishment's time management. On two distinct visits, I found myself waiting for over an hour, with my 10 AM appointments not commencing until..
Aurora Medcare
English E.
According to the Barking & Dagenham Post: Attention Patients, Dr. Gurkirit Kalkat, a general practitioner associated with Thames View Health Centre, has been reinstated despite attempting to..
Aurora Medcare
L F.
I called early in the morning and found myself positioned far back in the queue, which I recognised reflected the high volume of calls the practice receives. However, my call was regarding an urgent..
Aurora Medcare
Yasin Kultur
I had a pain in my chest for several weeks, I have booked an appointment with the GP by calling at 8 am in the morning and were prescribed esomoprozole, the pain has gone now and also the doctor has..
Aurora Medcare
Joanne P.
The medical staff are genuinely compassionate and attentive, and I've never encountered any problems before. However, I missed the 8am appointment booking window by just two minutes. I had to..
Aurora Medcare
José F.
I've now visited this dental clinic twice for a tooth extraction, paid my fees, and received absolutely no proper service. They assign students to perform procedures they clearly lack the competence..
Aurora Medcare
H I.
Having been a patient at this GP practice for more than a decade, I can confidently say there has never been cause for dissatisfaction. The team of staff, including doctors and nurses at King Edward..
Aurora Medcare
Sachin D.
I attended an appointment at the health centre with a visiting healthcare professional. The facility is conveniently situated near public transport, with a few parking spaces available at the front..
Aurora Medcare
R R.
The visit was nothing short of excruciating, and not because of any medical procedures. The staff's indifference was palpable, creating an atmosphere of neglect. Their apathetic demeanor and subpar..
Aurora Medcare
Marria B.
The service is abysmal, with staff displaying hostility that creates an unwelcoming environment for patients. If these employees are unhappy in their roles, they should seek alternative employment..
Aurora Medcare
Teresa H.
Thames view surgery is an absolute nightmare! The phone lines are perpetually jammed. I stood outside at 7:58am only to be handed a phone number and told I must make a telephone appointment before..
Aurora Medcare
AYO A.
Whenever I attempt to schedule an appointment, I'm consistently met with unavailability. I'm experiencing persistent discomfort in my lower chest area, and their customer service is incredibly..
Aurora Medcare
Ayo A.
The healthcare provided here is unremarkable, lacking any genuine connection with patients. Scheduling an appointment is extremely challenging. With ongoing development in the neighborhood, this..
Aurora Medcare
Mohammad K.
The experience is truly worth the wait. The level of service provided by the doctors, nurses, and staff here exceeds all expectations. Dr. Sana Sarwar, Samantha, Dr. Okumo, and Dr. John have left me..
Aurora Medcare
Sham S.
I deeply rue my decision to register with this medical practice. Sadly, due to relocating, this was the nearest available surgery. The front desk staff displays a complete lack of compassion,..
Aurora Medcare
Kellyhumphrey75 H.
Nurse Gwen's compassionate approach and tender care left a lasting impression. Her gentle demeanor and kindness made the experience remarkably comfortable. Without a doubt, I'll be requesting her..
Aurora Medcare
Tahir M.
This is the most disappointing general practitioner I have ever encountered. I’ve visited numerous GPs in the past, but this one stands out as the least satisfactory. The appointment system is..
Aurora Medcare
Superstar K.