Holmside Medical Group

I've found that the quality of care at this practice varies considerably from one clinician to another. Some staff members are genuinely kind, professional and considerate, making you feel valued..

It is frequently difficult to secure an appointment despite calling early, and when one is obtained, the quality of care can be inconsistent, with some clinicians providing thorough attention while..

I have had mixed experiences at this practice. During a telephone consultation, I found the interaction to be unpleasant and somewhat intimidating, which was particularly difficult given that I was..

I recently had a blood test and received notification that it could not be processed, requiring me to schedule another one. When I contacted the practice to arrange this, I was informed that the..

The reception staff came across as unwelcoming and dismissive. Getting an appointment proved difficult, with suggestions to call back or attend as a walk-in instead. I have decided to seek care..

The staff members were not particularly courteous during my visit.

The standard of care and treatment received at this practice was extremely disappointing.

The automated telephone message seemed unnecessarily lengthy, and I experienced two separate waiting periods of approximately 20 minutes each before the call was disconnected without reaching anyone..

I have had an extremely disappointing experience with the care I received.

I found the overall experience disappointing and felt the service lacked competence and organisation. The appointment booking system seemed problematic, with limited availability and no weekend..

Since registering with this practice, I have been pleasantly surprised by how kind and professional all the staff members are. I was seen by a clinician on several occasions and was touched by their..

The treatment received at this practice was extremely disappointing.

The staff were unhelpful and displayed poor communication. Appointments were cancelled multiple times, resulting in a lengthy wait for an available slot. There were issues with prescription..

The receptionist at the front desk was quite abrupt and dismissive in their manner. They did not engage in a friendly or considerate way, and seemed to lack empathy when dealing with patients.

The reception staff were unhelpful and I found it difficult to secure an appointment. I was unable to obtain an appointment for an extended period and was repeatedly told to call early in the..

I had a very negative experience with this practice.

Practically the sole medical practice I've attended that makes an effort to offer appointments on the day you need them. Truly outstanding and genuinely keen to hear what you're experiencing in..

Exercise caution when sharing personal information at this practice. The staff demonstrated a lack of awareness regarding data protection regulations and misplaced documentation containing sensitive..

I registered with the practice in early 2024. The reception and administrative staff, along with the pharmacy team, paramedics, nursing staff and clinical practitioners have all demonstrated..

The reception team's manner was quite unwelcoming. When I arrived for what I believed was a scheduled visit, I was informed that no appointment was recorded and that I would need to book one...