The Old School Surgery

The medical professionals at this practice were supportive and provided useful assistance.

Early 2024 I experienced an irregular heartbeat and attended an appointment at the surgery. I was initially reluctant about hospital admission, but the clinician's thoughtful approach helped me..

I had a very positive experience at the surgery today during my appointment with the nursing staff, which I had arranged through the online booking system. The clinician was thorough and..

Friendly, helpful practice… appointments with the nursing staff are always informative… they are always kind, compassionate and professional 😄

I recently attended an appointment for a vaccination. The staff member who checked me in was extremely friendly and welcoming, and the healthcare professional who administered the injection was..

I waited over a week while experiencing discomfort before I could access a telephone consultation. The clinical staff are genuinely pleasant, however they appear to be under considerable strain and..

I have found my experience with this GP practice to be quite unsatisfactory. The administrative processes are difficult to navigate—arranging an appointment presents considerable challenges, and..

Accompanied someone with reduced mobility for a vaccination appointment and found the entire experience to be exceptionally well-coordinated. The car park was accessible and conveniently located,..

I found this to be an exceptionally unpleasant phone interaction with the surgery. When I rang to discuss a persistent health concern and attempted to provide context about my medical background, I..

Excellent service - I called in the afternoon and was able to secure an appointment within minutes. The clinician quickly identified my concern, arranged for a prescription to be sent to the..

Extremely dissatisfied with the service provided. The healthcare professionals do not adhere to scheduled appointment times. An appointment was arranged for the morning, requiring significant work..

Attended an appointment with my grandchild for a routine vaccination. The team were friendly and welcoming, and my grandchild felt at ease throughout the visit.

The healthcare professional I saw was wonderful, ensuring my daughter felt at ease and taking time to explain everything that was occurring. 5*

By far the finest medical practice I've ever attended, without question! I'm puzzled by its relatively modest review score - every member of the team I've encountered has demonstrated exceptional..

I had an excellent appointment where the healthcare professional demonstrated attentiveness, genuine interest, and empathy, making for a very positive experience overall.

Has declined significantly from being among the highest quality providers in the region to now being among the lowest performing.

This visit was different from usual – I came in to reschedule my son's vaccination due to a hospital appointment, and they administered it immediately with very friendly and professional service...

The standard of care at this practice has deteriorated significantly. The level of organisation appears to have diminished considerably. Upon arrival at the facility following an extended wait on..

The staff administering the flu vaccinations were absolutely wonderful with both of my children. They were very efficient, provided the necessary documentation, gave out stickers and a treat! A..

I would recommend considering alternative healthcare providers if possible. While the clinical staff are competent, the reception team's approach to patient interactions is concerning. I had booked..