Armley Moor Health Centre

My experience at this practice has revealed considerable concerns regarding how communication is managed and how accessible care is for patients relying on their services. Several significant..

A helpful and pleasant facility.

This practice provided an extremely disappointing experience. The standard of care fell well short of expectations, and the overall service was unsatisfactory. The reception team displayed a..

Disappointing encounter with the musculoskeletal service administrative staff. Appointments were cancelled with minimal notice and telephone calls went unanswered.

I would recommend considering other medical facilities. It appears that receiving satisfactory care at this practice may be a matter of chance rather than consistent service.

Unfortunately, I cannot rate lower than one star, though I wish I could. I had concerns regarding the handling of patient privacy. I would recommend considering alternative healthcare providers.

The staff came across as unwelcoming, and I found it extremely difficult to secure an appointment. I was unable to book in a new family member, which was frustrating. I am considering changing my GP..

The front desk staff consistently demonstrate a friendly and supportive demeanor.

Had my ingrowing toenail removed today, and the clinician was absolutely wonderful. They explained all the available options in great detail, demonstrated professionalism throughout, and had a great..

Contacting the practice or securing an appointment appears to be quite challenging. I recently waited approximately 35 minutes while on hold and had only progressed from 14th to 5th in the queue...

After being on hold for an extended period on the telephone, I was informed that no appointments were available. I found this deeply frustrating. Despite explaining that my child experiences anxiety..

An excellent facility with a courteous and competent approach to care.

The practice provides a disappointing service experience. The reception team appeared unhelpful and displayed a lack of warmth when interacting with patients. Accessing appointments presents..

Experienced a lengthy wait time when attempting to book an appointment over the telephone, with no available slot secured following the call.

I recently made the decision to switch to a different GP practice. Previously, I would have spoken very positively about this practice, recognising the excellent standard of care provided. I remain..

My friend attended an appointment and arrived several minutes early. Upon checking in at reception, she was informed by a staff member that she had missed her slot, despite being present before the..

I have been attempting to book an appointment for a family member with multiple health concerns who requires urgent medical attention. Despite calling at the start of each day over several..

I have had considerable difficulty accessing medical support at this practice. Over the course of a week, I have repeatedly attempted to make contact, only to encounter unavailability. When I have..

Excellent healthcare professionals

I had an excellent experience recovering from an incredibly challenging period. The staff were instrumental in helping me through a difficult time when I was struggling significantly. They provided..