Wideopen Medical Centre

This practice is extremely disappointing. The telephone service is consistently unavailable and I would not recommend it.

After relocating to a different area three years ago and having to leave my previous practice due to the distance, I have found the standard of care at this medical centre to be disappointing. While..

If you're seeking a welcoming environment for families, this may not be the right choice for you.

This practice is difficult to reach by telephone. Calls result in an automated message followed by disconnection, or the line remains constantly busy. I have been attempting to contact them on..

This practice lacks any approach to comprehensive patient care. You feel like just another statistic rather than an individual. I was required to switch practices midway through ongoing treatment..

The clinical staff at this practice are excellent and provided outstanding care. However, I found my interaction with the reception team to be somewhat condescending. When I called seeking an urgent..

Attempted to reach the practice by phone but the call was disconnected, which was disappointing. I have experienced several difficulties with the medical staff in the past.

I have been a patient at this practice for over five decades. Throughout this extended period, I have consistently received excellent care and the staff have always made genuine efforts to assist me.

I have experienced repeated appointment cancellations without receiving advance notice, only finding out when I arrive for my scheduled visit. On multiple occasions, I have travelled to one location..

I would rate this experience extremely poorly. I contacted the practice to request an urgent appointment as directed through the online consultation system, only to be informed that my relative, who..

Just wanted to share my experience with you all. The staff at the surgery were absolutely amazing when I attended my appointment recently. The clinical team and reception staff went above and beyond..

I attended a face to face appointment and was prescribed medication. The prescription was authorised and sent to the pharmacy several days later. After a week, the item remained unavailable. When I..

The reception team were extremely helpful and accommodating regarding my hearing difficulties, which was excellent. The clinician I saw during my appointment was outstanding and demonstrated a..

I would strongly advise against using this practice. In my experience, I have found their service to be consistently poor over an extended period. I have concerns about the accuracy of my medical..

I cannot believe how much simpler it has become to obtain an appointment, and I cannot believe how pleasant and cheerful the reception staff are. I cannot believe it, particularly given the..

Called the practice at 1:18 pm and was informed it was closed, despite the advertised opening hours extending until 6pm.

Disappointing experience. I would recommend seeking care elsewhere with a practice that demonstrates greater commitment to patient care.

The practice did not communicate cancellations to patients in advance. This resulted in a frustrating experience.

Once again it seems the administrative staff are making the decisions rather than the clinical team. The receptionist called me an hour after a prescription was submitted to inform me it would take..

This practice has not met my expectations. The staff interactions were disappointing, and I felt unwelcome when contacting the surgery. I believe the reception team would benefit from additional..