St. Johns Group Practice

I would like to highlight the exceptional care I received during my recent visit. The clinician demonstrated remarkable empathy and made genuine effort to listen to my concerns about something that..

My son has a neurodevelopmental condition and a respiratory condition. The ongoing difficulties we experience with this practice are extremely frustrating. He also has a significant medical history,..

The team at this practice has been very helpful and supportive. Their efforts and assistance are much appreciated.

Yes, it can be quite difficult to get an appointment sometimes, but on this occasion a clinician called me and said they needed to see me. This was during the pandemic, and I found out later I had a..

It is extremely difficult to obtain appointments with medical professionals at this practice. Several months ago, I was informed that I would receive correspondence regarding an imaging scan in the..

I have been a patient at this practice for several months now and have found nothing to criticise. The team has been attentive and proactive throughout my time here. Switching to this surgery was..

I've had a positive experience so far. The team has been pleasant and welcoming.

This practice has significant issues with appointment availability and turnaround times. It took a week to see a clinician, and there were errors with the initial prescription that required..

I have been a patient at this practice for approximately 15 years and have consistently had positive experiences with the clinicians I have seen. The main challenge I face is the difficulty in..

The team here consistently demonstrates helpfulness and politeness in their interactions.

I would advise against registering at this practice. I have attended on multiple occasions with a family member who had a health concern, and the treatment provided was limited. I felt that the care..

I found the experience at this practice to be deeply frustrating. I attend regularly due to ongoing health concerns, and over the past three years I have struggled to receive clear answers or..

I have found my healthcare provider to be very competent, however the appointment booking process is frustratingly difficult. I have been experiencing concerning symptoms and have made multiple..

I have been attempting to call the surgery at 8am for four days in a row without success. Each day I have tried approximately 100 times with no one answering. This is very frustrating.

Extremely unhelpful experience, with no available appointment slots and no willingness to suggest any alternative solutions.

This practice feels disappointing. I spent over an hour waiting on hold when I called, only to be told that no appointments were currently available.

Extended wait times before your appointment

I have significant concerns about this practice's approach to medication management. When a hospital specialist initiates a medication, I believe it should be their responsibility to determine..

I have consistently experienced the team at this practice to be approachable and welcoming, and they have consistently demonstrated genuine effort to provide assistance to both myself and my family..

The service provided was extremely disappointing, with significant difficulties in obtaining appointments and lengthy waiting times just to reach someone on the phone. When contact was finally made,..