The Doctors House
Noorali B. 4 years ago • From Google
Average
Long wait times, but great staff
Every time I attempt to reach out, I'm guaranteed to spend at least half an hour to 40 minutes on hold just to get a simple query addressed. Even when you physically arrive at the location, you're stuck waiting in line for 10 to 15 minutes - which can seriously disrupt your scheduled appointment. Their entire process urgently requires an overhaul. That being said, once you successfully navigate past the front desk, the medical professionals and healthcare staff are truly outstanding.
Absolutely the most terrible medical practice in the entire United Kingdom. I submitted a repeat prescription form for a diabetes patient with urgent needs, and they took a full two weeks to forward..
The Doctors House
Pri B.
I'm utterly appalled by the subpar performance of this general practice. Leadership clearly needs an overhaul to address the serious deficiencies in their service delivery. The numerous negative..
The Doctors House
Jumur J.
Absolutely terrible front desk staff - discriminatory, disrespectful, and completely useless. Getting an appointment is nearly impossible due to constant overbooking. This medical practice..
The Doctors House
Dom S.
Absolutely terrible service! Trying to schedule a visit for my toddler has been a nightmare. I've been calling repeatedly over the past three days, and all I get is that they're completely full...
The Doctors House
A R.
The staff at the front desk display a shocking lack of professionalism and basic customer service skills. They seem more interested in being confrontational than actually addressing patient needs..
The Doctors House
andreea p.
I encountered an absolutely unacceptable situation. My goal was to sign up with the medical practice to address my knee issue. Surprisingly, they demanded a cervical screening as a precondition for..
The Doctors House
Md M.
Reluctantly writing this review, as the service was incredibly subpar. The professionalism was entirely lacking. Despite not being the surgical patient, I had scheduled a flu shot via the NHS..
The Doctors House
SamsonRamiresDance A.
Terrible customer service with unhelpful receptionists - attempting to call during their listed business hours results in perpetually engaged phone lines - when you finally get through after a..
The Doctors House
Kovida A.
The reception staff, particularly the short-haired Caucasian woman, are absolutely terrible. Her demeanor suggests she's reluctantly providing assistance rather than performing her professional..
The Doctors House
Saher A.
Dr. Beenish Khan is absolutely terrible! She examined my son and claimed he had no chest infection and his throat was perfectly fine. Later that evening, his temperature spiked to 40°C, and his eyes..
The Doctors House
Ama M.
This medical practice is utterly ridiculous, completely incompetent in addressing patient concerns. The management needs to completely overhaul how this clinic operates I'm astounded that the..
The Doctors House
nisa k.
This medical practice is completely unacceptable. Over the past few years, securing an appointment with a doctor has been as challenging as hitting the jackpot. I'm baffled by the purpose of having..
The Doctors House
Donna O.
My doctor at this medical center is incredibly compassionate and understanding, and I feel fortunate to have such a skilled physician. The entire team consistently demonstrates kindness and..
The Doctors House
Meri G.
I'm utterly frustrated with their incredibly unprofessional and disrespectful front desk personnel. They consistently place calls on hold and after the scheduled appointment window closes, they..
The Doctors House
hemlata J.
Terrible phone signal. My mobile functions perfectly for all other calls, but when attempting to contact this medical practice, the connection is consistently poor. To make matters more frustrating,..
The Doctors House
Tanya T.
This medical practice is absolutely dreadful. During my mum's vaccine, she reported feeling dizzy, but the doctors dismissed her concerns, claiming they were too busy with other patients. I believe..
The Doctors House
Geoffrey P.
I spent 60 minutes waiting on the phone, only to be informed that no appointments were available. This is precisely the level of service I've grown accustomed to from this establishment. They excel..
The Doctors House
Arunraj M.
I tried to set up a future medical consultation for my spouse at their office, but the staff refused to arrange it in person and insisted we call instead. When we attempted to phone in, the..
The Doctors House
S L.
I never got my blood test results. Additionally, I'm baffled by why they scheduled me at an incorrect time and then had a physician phone me to say he's leaving before my designated appointment..
The Doctors House
N. B.
I always strive to treat service workers with kindness, but the disrespect from this medical practice, especially their reception staff, is absolutely shocking. I've overheard them being charming on..
The Doctors House
Dipak R.